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Resolved! when calling a land line, they can hear me but i can't hear them !!

I have two iphone 4S's both have different number's when I dial out to a land line they can hear me but I can't hear them this happens with both phones, If I call my other moblie phone moblie to moblie it will ring but cant hear anything on either ph...

Anonymous by Not applicable
  • 2180 Views
  • 4 replies
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Resolved! Overcharged

Hi,I was wondering why I am getting overcharged. I have checked my bills and they were fine until july. From august to november my bill has gone from £12.76 to £22.57. Why is this? I have noy gone over minutes nor have I purchased anything. It shows ...

Anonymous by Not applicable
  • 1787 Views
  • 2 replies
  • 0 kudos

Resolved! Searching...

My phone signal has been saying Searching... all day, i have restarted and reset my phone, reset the network, taken the sim out and cleaned it and its still not working, i have checked the network coverage as well and that is all fine, any suggestion...

Anonymous by Not applicable
  • 4354 Views
  • 7 replies
  • 0 kudos

Resolved! Unlock Iphone SE after sim swap and upgraded to Iphone 7

Few days ago I received my new Iphone 7, to replace the iPhone SE, both are ordered from o2, on a montly plan. I received a new sim for the 7, so after a sim swap the SE didn't have connection anymore and the 7 works fine, as expected. So, I wanted t...

Anonymous by Not applicable
  • 1983 Views
  • 1 replies
  • 0 kudos

Resolved! new order made & address change

Just purchased (i thought) a UE Boom speaker for £69.99 inder a special black friday deal. Gave my details and card but have received no confirmation and the address you hold is old and needs changing. But you dont provide the service to do that .......

Anonymous by Not applicable
  • 1674 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 7 (128gb, black) stock issues??

Hi Just a quick question Does anyone know if o2 are still having delays getting hold of iPhone 7's (128gb black)? as I order one online yesterday for my upgrade (it said the device was in stock) and was due for delivery today but now I received a tex...

Anonymous by Not applicable
  • 2437 Views
  • 7 replies
  • 0 kudos

Resolved! sim swap

Hi, I have just received a new sim so swapped over and now i get no network service or 4g when I'm out. Does anybody know what my option are, not putting the old sim back in as i stupidly threw it away. Many thanks

Anonymous by Not applicable
  • 2101 Views
  • 4 replies
  • 0 kudos

Messages

I am in St Kitts West Indies and have signal from FLOW but can't send messages to the UK- any ideas?

Anonymous by Not applicable
  • 1617 Views
  • 2 replies
  • 0 kudos

Contract

My calls aren't working and neither is my texts won't even let me ring customers services

Anonymous by Not applicable
  • 3950 Views
  • 5 replies
  • 0 kudos