cancel
Showing results for 
Search instead for 
Did you mean: 

sending emails

Anonymous
Not applicable

for some reason my iphone 7 wont allow me to send emails, how can i rectify this, do i have to delete the account and enter the details again.

Message 1 of 11
2,913 Views
10 REPLIES 10

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Try sending ACTIVE to 2020 first then reboot the phone. 

If you still have the same problem then yes delete and reenter your account. 

Message 2 of 11
2,698 Views

MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Sometimes deleting will work but the issue will likely be with your smtp settings.
Check to make sure they are correct for your email provider.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 11
2,698 Views

Anonymous
Not applicable

I found the iOS client dodgy at the best of times, unless I had an iCloud address. Which client are you using? 

Message 4 of 11
2,683 Views

Cleoriff
  • 127443 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

When I have had problems with my emails (sending or receiving) from my btinternet address, I just delete the account and reinstall. Always sorts the problem for me... (though I  don't use an iphone) wink

Veritas Numquam Perit

Girl in a jacket
Message 5 of 11
2,680 Views

MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Never had a problem with iPhones and emails as long as the correct settings are installed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 11
2,677 Views

Cleoriff
Level 94: Supreme
  • 127443 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@MI5 wrote:
Never had a problem with iPhones and emails as long as the correct settings are installed.

Yes but as you know it's BT Internet that has given me the problems... not the phone...

Veritas Numquam Perit

Girl in a jacket
Message 7 of 11
2,669 Views

Anonymous
Not applicable

I’ve never encountered any problems with email on my iPhone’s

Message 8 of 11
2,665 Views

MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Cleoriff wrote:

@MI5 wrote:
Never had a problem with iPhones and emails as long as the correct settings are installed.

Yes but as you know it's BT Internet that has given me the problems... not the phone...


Yes, I remember all to well  wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 11
2,661 Views

Cleoriff
Level 94: Supreme
  • 127443 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

You should do @MI5 you dragged me kicking and screaming into the 'magic world of Gmail'. Never had a problem with that one. (lthough I still use Bt Internet for the less important stuff) innocent

Veritas Numquam Perit

Girl in a jacket
Message 10 of 11
2,659 Views