Solved: Re: phone keeps freezing

Anonymous · ‎08-06-2013

why does my phone freeze is it because the internet is slow or is it my phone

Anonymous · ‎08-06-2013

Ok let's get serious and throw some possibilities at the OP.

Have you used up your data allowance and are being throttled.

Have you updated your phone software to the newest available.

Turn your phone off for a few seconds and turn it back on. Give your sim a clean.

Check the 02 online status checker to see if one of your masts are down in your area.

http://status.o2.co.uk/

View solution in original post

MI5 · ‎08-06-2013

What phone, what firmware, how much free storage space, how many apps installed?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-06-2013

What where when how why

Anonymous · ‎08-06-2013

Why cant I read peoples minds

Anonymous · ‎08-06-2013

Cause your not a forum moderator Damien !

Lol.

Anonymous · ‎08-06-2013

my crystal ball is cloudy, please explain a bit more, i can only suggest a restore or hard reset at this point

MI5 · ‎08-06-2013

@Anonymous wrote:
why does my phone freeze

Take it out the fridge

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-06-2013

Ok let's get serious and throw some possibilities at the OP.

Have you used up your data allowance and are being throttled.

Have you updated your phone software to the newest available.

Turn your phone off for a few seconds and turn it back on. Give your sim a clean.

Check the 02 online status checker to see if one of your masts are down in your area.

http://status.o2.co.uk/

jonsie · ‎08-06-2013

@Anonymous wrote:
Ok let's get serious and throw some possibilities at the OP.

Have you used up your data allowance and are being throttled.

Have you updated your phone software to the newest available.

Turn your phone off for a few seconds and turn it back on. Give your sim a clean.

Check the 02 online status checker to see if one of your masts are down in your area.

http://status.o2.co.uk/

What?...a sensible reply?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-06-2013

My 1st one wasn't !

O2

phone keeps freezing

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