Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! phone keeps freezing

why does my phone freeze is it because the internet is slow or is it my phone

Resolved! Sim activation

Why does it take 24 hours to activate a sim card?I have been with o2 for a long time & had no problems, this week your customer service has been dreadful :-(my iPhone has got a hardware problem, still sitting in local O2 store waiting to be sent off,...

Resolved! iPhone 3G (ios 4.2) and updated MyO2 app will not install

Hi, Had to do a re-install of iOS and unfortunately lost the MyO2 app. New updated version of app will only run on iOS 4.3 and my iPhone 3G will not run it. Unable to find the previous version of MyO2 app which was originally installed and worked fin...

Weird Visual Voicemail Bug (I think!)

I have an iPhone 5 and not sure if this is an issue with the phone itself or if it is something to do with O2's Visual Voicemail but I am getting an intermittant bug that comes up every now and again on my phone?! Sometimes, when I first turn the pho...

Resolved! WiFi / router password problems

Can anyone please advise me I need to connect my Iphone 4s through Wi Fi to my laptope problem is it is not recodnising the router password, I've tried reseting the router to factory settings but the password on the back is still not accepted.

Validity of text messages

How do you change the validity of a text message sent. I got a report saying message expired after 48 hours because recipient didn't have their phone on. Can it be extended?

Resolved! Mobile number which i have been texting to day

is now saying number not recognised why

Resolved! Upgrade to i-phone 5

Hi Could someone tell me if O2 when upgrading to an i-phone 5 include a new sim card? I know they take the new micro sim. I'm getting my phone sent to the store to collect, if they don't send one am i able to get one from the store or do I have to or...

Resolved! No Service on iPhone 3GS???

Hi there I've had 'No Service' on my iPhone 3GS for around a week and figured it may have been a little down time for O2 (I'm Pay as you go). However, I've just checked the O2 website and tested the service with my postcode and it should be fine. Is ...

Resolved! incoming photos messages

Hi why do all photos which are sent to my iphone held on the O2 server, and don;t come through to my phone? also, why has the "chat" supoort service been out of action for more than four days?

O2

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