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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9798 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384046 Views
  • 4 replies
  • 0 kudos

Resolved! IPhone5 payment will not process online!

Hi I ordered an iphone5 this evening and need to pay for it online I've ticked all the right boxes and choosen to collect it instore locally, I would like to pay for it with matercard or amex, there is no drop down box available for amex and i have t...

Anonymous by Not applicable
  • 2491 Views
  • 1 replies
  • 0 kudos

Resolved! iPad Data Plan - Pausing and Resuming A Plan

I purchased an iPad Mini and thinking about signing up to a data plan, just one query, can I easily pause & resume the plan if I don't require it for a period?

Anonymous by Not applicable
  • 3548 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock iPhone 3gs for use in Australia

I've just moved to Australia and want to use my iPhone 3GS with Vodafone Australia, however my phone is locked to o2. How do I unlock it?

Anonymous by Not applicable
  • 2961 Views
  • 1 replies
  • 0 kudos

Resolved! iphone unlock form

hi all got iphone 4 that have been trying to unlock for months, submited forms in shop no luck. last option was pay as go route that got sim registered sim, put money on sim filled form out keeps coming back security not right. now got email saying u...

Anonymous by Not applicable
  • 7845 Views
  • 2 replies
  • 0 kudos

Resolved! phone keeps freezing

why does my phone freeze is it because the internet is slow or is it my phone

Anonymous by Not applicable
  • 3490 Views
  • 11 replies
  • 0 kudos

Resolved! Sim activation

Why does it take 24 hours to activate a sim card?I have been with o2 for a long time & had no problems, this week your customer service has been dreadful :-(my iPhone has got a hardware problem, still sitting in local O2 store waiting to be sent off,...

Anonymous by Not applicable
  • 3741 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 3G (ios 4.2) and updated MyO2 app will not install

Hi, Had to do a re-install of iOS and unfortunately lost the MyO2 app. New updated version of app will only run on iOS 4.3 and my iPhone 3G will not run it. Unable to find the previous version of MyO2 app which was originally installed and worked fin...

Anonymous by Not applicable
  • 3169 Views
  • 6 replies
  • 0 kudos

Weird Visual Voicemail Bug (I think!)

I have an iPhone 5 and not sure if this is an issue with the phone itself or if it is something to do with O2's Visual Voicemail but I am getting an intermittant bug that comes up every now and again on my phone?! Sometimes, when I first turn the pho...

DinoF by Level 12: Nimble
  • 2332 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi / router password problems

Can anyone please advise me I need to connect my Iphone 4s through Wi Fi to my laptope problem is it is not recodnising the router password, I've tried reseting the router to factory settings but the password on the back is still not accepted.

Anonymous by Not applicable
  • 2603 Views
  • 1 replies
  • 0 kudos