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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9097 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382294 Views
  • 4 replies
  • 0 kudos

Weird Visual Voicemail Bug (I think!)

I have an iPhone 5 and not sure if this is an issue with the phone itself or if it is something to do with O2's Visual Voicemail but I am getting an intermittant bug that comes up every now and again on my phone?! Sometimes, when I first turn the pho...

DinoF by Level 12: Nimble
  • 2322 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi / router password problems

Can anyone please advise me I need to connect my Iphone 4s through Wi Fi to my laptope problem is it is not recodnising the router password, I've tried reseting the router to factory settings but the password on the back is still not accepted.

Anonymous by Not applicable
  • 2593 Views
  • 1 replies
  • 0 kudos

Validity of text messages

How do you change the validity of a text message sent. I got a report saying message expired after 48 hours because recipient didn't have their phone on. Can it be extended?

Anonymous by Not applicable
  • 3364 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade to i-phone 5

Hi Could someone tell me if O2 when upgrading to an i-phone 5 include a new sim card? I know they take the new micro sim. I'm getting my phone sent to the store to collect, if they don't send one am i able to get one from the store or do I have to or...

Anonymous by Not applicable
  • 2372 Views
  • 2 replies
  • 0 kudos

Resolved! No Service on iPhone 3GS???

Hi there I've had 'No Service' on my iPhone 3GS for around a week and figured it may have been a little down time for O2 (I'm Pay as you go). However, I've just checked the O2 website and tested the service with my postcode and it should be fine. Is ...

Anonymous by Not applicable
  • 3274 Views
  • 2 replies
  • 0 kudos

Resolved! incoming photos messages

Hi why do all photos which are sent to my iphone held on the O2 server, and don;t come through to my phone? also, why has the "chat" supoort service been out of action for more than four days?

Anonymous by Not applicable
  • 3127 Views
  • 8 replies
  • 0 kudos

Resolved! my iphone says o2 but doesnt get no bars of signal?

recently brought a new iphone 4s off a friend(was factory reset before i started using it), got a brand new micro sim from o2 shop (pay as u go) and installed, phone works, wifi works, set up itunes account and downloaded apps and works, yet cant get...

Anonymous by Not applicable
  • 17701 Views
  • 16 replies
  • 0 kudos

Resolved! LOST PHONE

Hi i lost my phone two days ago and doubt i will find it again. im not insured and just need a new sim sent out to me with my number and obviously contract on it! how do i get this? and i need a sim to fit a normal mobile. Thanks

Anonymous by Not applicable
  • 2849 Views
  • 4 replies
  • 0 kudos

Resolved! problem with sim swap - please help!!

i used sim swap to transfer my old sim to a new micro sim for the iphone 4.however, the new micro sim is only using a new number, not my old number. i want to use my old number, not the new number. how do i transfer my number to the new micro sim?

Anonymous by Not applicable
  • 4705 Views
  • 3 replies
  • 0 kudos