Solved: Re: o2 bills

william12 · ‎11-12-2017

i have two iphones 1 is a iphone 6 and a iphone 7 6 bill is £46 7 is £66 on contracts need to get out of these contracts as its costing me to mutch money

MI5 · ‎11-12-2017

How to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
If they are refresh contracts, you just need to pay off the device pland and you can cancel the airtime for free with 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-12-2017

How to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
If they are refresh contracts, you just need to pay off the device pland and you can cancel the airtime for free with 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-12-2017

If these are Refresh contracts the only way is to pay off the handsets and give them 30 days notice for the airtime.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎11-12-2017

Your best bet is to sell the phones then use the money to pay off the device plans

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