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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 6786 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 359463 Views
  • 4 replies
  • 0 kudos

Resolved! Loss of 4G

I recently upgraded my iPhone 6 plus tariff from 3GB data on 4G to 6GB on 4G. I received a new sim which I installed as per instructions only to find that I can no longer receive 4G. I queried this with my local O2 shop, who tried various options and...

Anonymous by Not applicable
  • 28170 Views
  • 21 replies
  • 1 kudos

Resolved! Not being able to use 3 credit cards issued in new zealand

I am slowly going mad. I have tried ro use 3 x CC's to pay 20 pounds. I tried this in London to no avail and now if Corfu I have tried again with no luck at all about 20 times. One card is what I paid with and the other 2 CC's I use all the time in L...

Anonymous by Not applicable
  • 3104 Views
  • 12 replies
  • 0 kudos

Resolved! on line support

how long is the usual wait a moment whilst we see if someone is available message shown for. I have been waiting 40 mins to get help

Anonymous by Not applicable
  • 1851 Views
  • 2 replies
  • 0 kudos

Data in Amsterdam

I have just arrived in Amsterdam and cannot get data whereas my friends with o2 can. Please can you advise

Anonymous by Not applicable
  • 1651 Views
  • 1 replies
  • 0 kudos

Resolved! EU roaming

Iam trvelling to Italy.If I use data roaming , is it an extra cost.And if I receive calls from UK or ring UK number is it chargable.Thanks

Anonymous by Not applicable
  • 2427 Views
  • 3 replies
  • 0 kudos

Resolved! New email address

I'm trying to change my email address on my account so I can be up to date

Anonymous by Not applicable
  • 2454 Views
  • 4 replies
  • 0 kudos

Resolved! I Phone 6 stopped working wont switch back on

My I phone 6 which is on contract with 02 mobile number079***** , was working last night the screen went off and won't come back on now , can you advise plaese , is it under warranty , i no it was a 2 year contract , your help will be appreciated . R...

Anonymous by Not applicable
  • 1667 Views
  • 1 replies
  • 0 kudos

O2 uk no service in ireland

HiI am travelling to Ireland with O2 uk no, but there is no service coming up, tried automatic network and manual but no service , using IPhone 6

Anonymous by Not applicable
  • 1722 Views
  • 1 replies
  • 0 kudos

IOS11 down load

hi has anyone had their software update come through yet for ios11 download??

Anonymous by Not applicable
  • 4421 Views
  • 27 replies
  • 0 kudos

Resolved! IOS 11 Glitch really bugging me!!

so I updated to IOS11 last night! its a good system nice and smooth with lots of new and great features to make a smart phone more smart! however one of the updates that proved to be a pest this morning! I have to do an hour train commute to work and...

Anonymous by Not applicable
  • 2403 Views
  • 3 replies
  • 0 kudos