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o2 bills

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william12
Level 1: Joiner
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on ‎11-12-2017 16:36

on ‎11-12-2017 16:36

i have two iphones 1 is a iphone 6 and a iphone 7 6 bill is £46 7 is £66 on contracts need to get out of these contracts as its costing me to mutch money 

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MI5
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on ‎11-12-2017 16:50

on ‎11-12-2017 16:50

How to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
If they are refresh contracts, you just need to pay off the device pland and you can cancel the airtime for free with 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153215 Posts
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on ‎11-12-2017 16:50

on ‎11-12-2017 16:50

How to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
If they are refresh contracts, you just need to pay off the device pland and you can cancel the airtime for free with 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎11-12-2017 16:53

on ‎11-12-2017 16:53

If these are Refresh contracts the only way is to pay off the handsets and give them 30 days notice for the airtime. 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎11-12-2017 20:07

on ‎11-12-2017 20:07

Your best bet is to sell the phones then use the money to pay off the device plans
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