no service

[Anonymous]

received a new iphone 5c today. after puting in the sim, phone displays no service. help!!

[Anonymous]

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@Anonymous wrote:

received a new iphone 5c today. after puting in the sim, phone displays no service. help!!

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Have you done a sim swap?

 http://swapmysim.o2.co.uk

[Anonymous]

I lost my old phone. This is a new phone and a new sim. 

[Cleoriff]

Is this a new sim in the phone?

[Anonymous]

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@Anonymous wrote:

I lost my old phone. This is a new phone and a new sim. 

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Did you report the phone lost to the police & O2? 

[MI5 · Accepted solution]

You will need to contact cs to get account bars lifted http://www.o2.co.uk/contactus

[Cleoriff]

Ahh so now it becomes clear...Not being funny but it would help if we were given all the info in the first post....:smileywink:

[Anonymous]

yes its a new sim

[Anonymous]

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@Cleoriff wrote:

Ahh so now it becomes clear...Not being funny but it would help if we were given all the info in the first post....:smileywink:

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After the op 2nd post I had a feeling it was heading this way hence my asking has the loss been reported. @MI5 has asked my next question 

[Anonymous]

I reported the problem to o2 who cancelled my last sim. I did not report the lost phone to the police.