Solved: new phone/sim wont get signal - O2 Community

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Registered: 01-11-2013

I upgraded to iphone SE2020 from iphone 5s -new sim, keepinig number. I inserted new sim in the SE 5 days ago, but still no signal. I switch it on and off a few times a day. Old phone/sim still has the signal. Any thoughts?

JT

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Registered: 14-01-2013

You can use your old sim, or do a sim swap

Guide: Sim Swap: a mini guide 2017 update

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126674 Posts
834 Topics
7569 Solutions

Registered: 14-01-2013

You can use your old sim, or do a sim swap

Guide: Sim Swap: a mini guide 2017 update

Veritas Numquam Perit

Girl in a jacket

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Registered: 07-05-2020

Hey @jaykay63 hope this tip helped to sort this out.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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