on 22-09-2015 06:51
on 22-09-2015 06:51
has anyone received there tracking details for there iphone 6s plus yet
really hope mine comes on Friday
jess
on 24-09-2015 11:43
on 24-09-2015 11:43
@Anonymous wrote:You're right, I'll be fine! I have just spoken to customer services and it's out for delivery for tomorrow....happy days!
And there you have it...Aaaaannnndddd relax
Veritas Numquam Perit
on 24-09-2015 12:53
on 24-09-2015 13:02
i placed my order at 8:04 on the 12th and the DPD website has just changed to say that they have my order and the estimated delivery date shall be tomorrow
on 24-09-2015 13:03
on 24-09-2015 13:03
Oh how infuriating @Anonymous. Not good news for you.
Though had you gone with any other supplier you would not have got Refresh (If thats what you went for)
Veritas Numquam Perit
on 24-09-2015 13:05
I just called customer service and they gave me my tracking number, shame its UK mail delivering and not DPD but hey least i'm a lucky one and my phones coming tomorrow..
So i advise people to call up to get updates instead of waiting on emails..
on 24-09-2015 13:06
on 24-09-2015 13:06
DPD just updated mine. They have my parcel and expected delivery 25th 😄
on 24-09-2015 13:07
on 24-09-2015 13:07
on 24-09-2015 13:07
This is what I said earlier @Anonymous, we can say yes it will be ok but we can't see the status of anyone's order, delivery or tracking details. Only customer service can do that so customers need to call them if no details are showing in my O2.
on 24-09-2015 13:20
I had contacted online CS multiple times since i ordered due to the lack of communication they said all was fine.
Delivery times are always given out closer to the dispatch date but without sounding like a broken record its the fact that they hadn't bothered updating any new customers during the two week period. Someone did say i should wait until friday at 6pm to contact o2 CS but i'm glad i contacted them earlier otherwise someone would have spent the day waiting for a phone that was never going to turn up.
rant over enjoy your new phones everyone but i would urge everyone to contact CS to make sure.
on 24-09-2015 13:23
on 24-09-2015 13:23
Good advice @Anonymous and certainly relevant as from today when people 'should' be getting tracking info
Sorry you are unlucky this time round...
Veritas Numquam Perit