Solved: iPhone voicemail not clicking in & visual voicemai...

Anonymous · ‎24-10-2017

I’ve reset & turned off and on but still not working

Anonymous · ‎25-10-2017

The problem was to do with TU App that I didnt have switched on anyway - but all sorted now.

Thanks all

View solution in original post

Anonymous · ‎24-10-2017

Hi @Anonymous try the information in this link to see if it works

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Anybody-else-seeing-vvm-issues-iOS-11/m-p/1074302#M156806

MI5 · ‎24-10-2017

Anything changed on your phone or contract recently?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎24-10-2017

Have you changed tariff or phone at all?

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎25-10-2017

thanks, but it didnt work 😞

Anonymous · ‎25-10-2017

Nothing at all has changed - it all went wrong after an automatic update! 😞

MI5 · ‎25-10-2017

So an update was a change?
Which update was it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎25-10-2017

Have you text “state” to 9011 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-10-2017

Yes, I have tried that one too.

MI5 · ‎25-10-2017

You’ll need to call customer service on 202 to check your account then I guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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