iPhone 6S Plus - Order status still 'In Progress'

[Valon]

Hello everyone,

As the title suggests, I'm currently rather lost as to the actual state of my order. 

I decided to upgrade early, as my contract wasn't due to end until the end of next year, however despite paying all that needs to be paid, my order has been stuck as 'in progress' for the last 2 days, with no updates via emal.

I'm assuming others have had this issue, as I've seen the same said for some previous generation iPhones.

Thanks in advance for any information,

Kind Regards,

[jonsie]

Or have patience and enjoy the expectation, sometimes it beats the actual arrival....

[Cleoriff]

@Anonymous You certainly can cancel by contacting CS....however don't do any of this unless you have checked instore and they have the model you want....

[Anonymous]

I ordered mine on the 13th, and is forever "in Progress" and neither chat or CS have been of any help at all.  I'm getting incredibly frustrated by the experience tbh, and regretting pre-ordering as it seems to have been an waste of time and of zero advantage

[Anonymous]

The online help chat guy confirmed stock issues with the 6s plus, but of course there's been no communication at all from O2 and have been left hanging. I've never ordered a phone online before, and it's looking extremely unlikely that I'll ever do it again.

[Cleoriff]

In fairness @Anonymous we always advise going instore where possible. One of our members went instore over the weekend and could have his pick of the iphones available

[MI5]

Absolutely. We never advise ordering online with O2 Not least unholy they improve their system for doing so.