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on 18-09-2014 09:47
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on 18-09-2014 09:47
"O2: We're so excited about getting iPhone 6 into your hands, we gave you the wrong Click and Collect date. Pop into the store you selected online, on September 19th, not September 17th. Enjoy your new phone."
This is the only contact I've had from O2 since pre-ordering an iPhone 6 on Friday afternoon. I've not had any other tracking notifications and my order status is still "in progress". Will I be picking up a new phone this weekend or not?
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on 18-09-2014 16:07
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on 18-09-2014 16:07
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on 18-09-2014 09:56
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on 18-09-2014 09:56
I got the same text on Monday, and am unsure whether I will recieve it this weekend or not as I've not had any further communication from O2. May give the store I'm collecting from a call later and find out
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on 18-09-2014 10:13
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on 18-09-2014 10:13
I hope you get your phone as promised. Exciting times
Help link in Click and Collect
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,KB=Companion,question=ref(user):str(Mobile),C...
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on 18-09-2014 10:19
I've just had a text saying mine is ready and waiting at the O2 store I ordered it from - it says I can pick it up tomorrow!
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on 18-09-2014 10:20
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on 18-09-2014 10:20
I would think the signs are good, just go instore and collect as advised.
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on 18-09-2014 10:52
Andy when did you order yours?
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on 18-09-2014 10:53
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on 18-09-2014 10:53
I have seen people who have ordered in store get texts but not any from online, other than the text they sent out earlier in the week.
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on 18-09-2014 11:09
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on 18-09-2014 11:16
You guys think it's worth me calling my store and finding out if they know whether I'll get it tomorrow or not?
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18-09-2014 11:18 - edited 18-09-2014 11:18
The store won't know until they open the delivery. Customer service would be the best place to check.
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