on 07-07-2015 15:39
I have recently noticed I have been charged for MMS (33.3p) messages that were none of the things below:
- NOT more than 5 group message.
- NOT over 160 chars (with NO emoji).
- NOT containing links or media.
This is really annoying, as then I have to phone-up CS and get the charges removed.
Has anyone else been having this recently or in the past?
Also, couple other clarifications (I'm on pay monthly):
1) Am I charged to receive MMS, and is it the same as sending [33.3p]? (don't get many, hence can't remember.)
2) Does Subject field count in the 160 chars? (i notice if I add a subject line the char counter disapppears entirely!)
3) If I turn off MMS in Settings [Settings>Messages>MMS Messaging (OFF)] what happens if someone tries to send me one – on both their end and my end? (non iOS user, so not as an iMessage.)
Yours annoyed and confused.
Solved! Go to Solution.
on 09-07-2015 00:01
on 09-07-2015 00:01
@jimthing0 wrote:
2) Does Subject field count in the 160 chars? (i notice if I add a subject line the char counter disapppears
This is why you have been charged. As soon as you enter text into the subject field, you then turn what would have been a standard text message, into a MMS message and thus incur a MMS message charge. It is possible to turn off the subject field in the Messages app (which I have personally done after inadvertantly entering text into it and incurring MMS charges).
Re Emoji's. I regularly use these in my messages and I never get charged. Since iOS 7 (think it was) Emoji have been part of iOS/had their own keyboard, and I think this is why there is no charge as they are classed as a standard keyboard character.
Here's the video:
I made a short video guide a while back on turning off the Subject Field. It might be worth watching as you can avoid anymore MMS charges with the subject field.