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iPhone 6+: MMS wrong charges.

jimthing0
Level 8: Talented
  • 412 Posts
  • 23 Topics
  • 2 Solutions
Registered:

I have recently noticed I have been charged for MMS (33.3p) messages that were none of the things below: 

- NOT more than 5 group message. 

- NOT over 160 chars (with NO emoji). 

- NOT containing links or media. 

 

This is really annoying, as then I have to phone-up CS and get the charges removed. 

Has anyone else been having this recently or in the past? 

 

 

Also, couple other clarifications (I'm on pay monthly): 

1) Am I charged to receive MMS, and is it the same as sending [33.3p]? (don't get many, hence can't remember.) 

2) Does Subject field count in the 160 chars? (i notice if I add a subject line the char counter disapppears entirely!) 

3) If I turn off MMS in Settings [Settings>Messages>MMS Messaging (OFF)] what happens if someone tries to send me one – on both their end and my end? (non iOS user, so not as an iMessage.) 

 

Yours annoyed and confused. 

 

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Anonymous
Not applicable

@jimthing0 wrote:

 

2) Does Subject field count in the 160 chars? (i notice if I add a subject line the char counter disapppears 

 

 


This is why you have been charged. As soon as you enter text into the subject field, you then turn what would have been a standard text message, into a MMS message and thus incur a MMS message charge. It is possible to turn off the subject field in the Messages app (which I have personally done after inadvertantly entering text into it and incurring MMS charges).

 

Re Emoji's. I regularly use these in my messages and I never get charged. Since iOS 7 (think it was) Emoji have been part of iOS/had their own keyboard, and I think this is why there is no charge as they are classed as a standard keyboard character.

 

Here's the video:

 

 

I made a short video guide a while back on turning off the Subject Field. It might be worth watching as you can avoid anymore MMS charges with the subject field.

 

 

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