Solved: Anyone one know how to activate a new sim for iPho...

Anonymous · ‎07-07-2015

Phone arrived today... 22022 not working it seems!

MI5 · ‎08-07-2015

Only CS can activate a new sim unless it's a sim swap which can be done here http://swapmysim.o2.co.uk/ however, from the info we have, it appears to be a new contract?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-07-2015

Any of the ways to contact on this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-07-2015

I'm sure you guys can offer other recommendations before @Anonymous has to contact CS.

MI5 · ‎08-07-2015

Only CS can activate a new sim unless it's a sim swap which can be done here http://swapmysim.o2.co.uk/ however, from the info we have, it appears to be a new contract?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-07-2015

Thanks everyone, eventually got it together - O2 being flaky last night. New iPhone set up is horrible, these days by the way. Had to enter a pass word 17 times for different mac apps. Frustrating!

MI5 · ‎08-07-2015

At least you're sorted now

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-07-2015

....and iPhones used to be so simple to set up!

Happy you got it sorted ☺

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-07-2015

@MI5 wrote:
Only CS can activate a new sim unless it's a sim swap which can be done here http://swapmysim.o2.co.uk/ however, from the info we have, it appears to be a new contract?

You're totally right!

Well... now we know your first post worked

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