iPhone 4s O2 unlocked to other networks.

[Anonymous]

I need to return to Thailand
Do not use any other network.
What to do ?

[jonsie · Accepted solution]

Fill in the unlock form here. Unlock Form

[Anonymous]

It's free for contract customers and £15 to payg

Unlocking the phone does not release a person from a contract.

Help thread http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

[MI5]

Do not be tempted to use live chat to request an unlock code.
Follow the advice to complete the on line form as it is much more reliable.

[Anonymous]

fill sent  >>>reply

Thank you for your iPhone unlatching request for xxx. 
The mobile number that you provided is xxx.
 
I'm sorry, we have not been able to unlatch your iPhone at this time. 
The reason given is: 
 
Sorry, you?ve not passed our security checks with the detail you gave 
us. Please check you?ve provided the correct information and then resend
the form.
 
Thank you, 
 

[MI5]

That means you have given the incorrect password or the wrong tariff details.

[Anonymous]

HELP How to resolve?
I need it

[jonsie]

Have you used the phone with the mobile number you quoted?

[MI5]

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@Anonymous wrote:
HELP How to resolve?
I need it

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The only way to resolve it is to provide the correct details as requested.

[Anonymous]

Fill in the unlock form here. Unlock Form
To answer the original.

O2 Theft of and Consumer Rights
That is what it should say.