iPad pro color change

[Anonymous]

Hi!

I wanted to buy an iPad Pro 12.9 256 gb space grey device, but when i bought it wasn't available in this color and capacity. So the adviser offered me a 12.9 256gb gold, with the option to change the device once its available in the desired variations. 

How long is this option available, it's happened before Christmas? Can i change in any O2 store in London, or only in the one i bought?

Thanks, Adam!

[MI5 · Accepted solution]

You have 14 days from purchase to change your mind.
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

[jonsie]

I'm not sure why the salesman would tell you that. You can't just exchange it for the right colour. It just doesn't work like that. 

[MI5]

To get a sale I assume.

[jonsie]

Highly likely but I was giving him the benefit of the doubt in case it was lack of interest in training.... but hey, that's the kinda guy I am.... 

[MI5]

You are far too benevolent mate....

[jonsie]