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iOS 11.3

Hevkemp20
Level 1: Joiner
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on ‎24-06-2018 14:40

on ‎24-06-2018 14:40

iPhone 6 and pearsonal hotspot has gone from my phone. I’ve tried everything to get it back but no use. I use this feature a lot so please help.
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MI5
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on ‎24-06-2018 14:45

on ‎24-06-2018 14:45

Have you tried a reset of your network settings?
What is your apn?
If on contract, check that it is "idata.o2.co.uk"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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on ‎24-06-2018 14:48

on ‎24-06-2018 14:48

You could also try updating to the latest 11.4 firmware.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎24-06-2018 14:57

on ‎24-06-2018 14:57

@Hevkemp20 Have a look through the tips here 

 

https://www.macexpertguide.com/personal-hotspot-missing-on-your-iphone-here-is-the-fix/

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EmilieT
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on ‎25-06-2018 16:24

on ‎25-06-2018 16:24

Hi @Hevkemp20 Wave Have you given @MI5's advice above a go, or checked out the guide @Anonymous linked to? Let us know how you're getting on with this slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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