Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9209 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382586 Views
  • 4 replies
  • 0 kudos

O2/DPD have lost or stolen my phone!

I sent my 13 pro max off to repair the screen last Wednesday. I never received tracking info off DPD and didn’t get any communication from o2 at all, so called up on Tuesday to be told I would have an update on Thursday. so I rang this morning to be ...

JoJoJo by Level 1: Joiner
  • 1167 Views
  • 3 replies
  • 0 kudos

Resolved! Moving existing Airtime plan

Hi Guys,I would kindly ask you for your help for moving my existing Airtime plan to my new Apple Watch.Calling at 202 is not helpful at all. One agent gave me instructions and then told that she is going to call me in 10 min (never happened), another...

Attila- by Level 1: Joiner
  • 892 Views
  • 1 replies
  • 0 kudos

Resolved! Moving provider/changing numbers with Apple watch

I've recently joined O2 on a SIM only plan for my wife and I'll be looking to port over her number from EE after her birthday. I'm getting her an Apple watch to go with it but when I try to order it, i have to join it to the temporary number assigned...

Resolved! £100 gift card

My £100 gift card was due a few days ago as it’s been over 90 days and I have had nothing. I keep emailing but I am getting no response. anyone else had this issue?

Resolved! Delivery

How long does it normally take for delivery of an item 

Nanaof1 by Level 1: Joiner
  • 574 Views
  • 1 replies
  • 0 kudos

Resolved! Order delay

Hello, I had ordered my iPhone 14pro max 2 weeks back had my initial payment done(£99.89) still haven’t received any mail or text. When the first payment is done I had a text saying that order is getting delayed. So my question to O2 community is whe...

Upgrade

Today I was trying to upgrade my Samsung watch 5 pro Watch to the the new Apple Watch ultra and was willing to pay the early upgrade fee of £442 apparently I can’t upgrade from Samsung watch to Apple Watch even knowing I have a iPhone on my account o...

Danny11 by Level 1: Joiner
  • 1441 Views
  • 7 replies
  • 0 kudos

Resolved! Iphone 14 Pro Max scam

I have ordered my phone 5 weeks before and on the day of the delivery they said we're out of stock again and you have to wait for the next shipment. When i ordered the phone they said it will come within 4 weeks. Customer support gives me the wrong i...

Leemalic by Level 1: Joiner
  • 1823 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 14 pro max order

I pre ordered the iPhone 14 pro max on the 10/09/2022 and got a email saying it’s out of stock, any idea when I will receive it ?

Cdoc22 by Level 1: Joiner
  • 6975 Views
  • 6 replies
  • 0 kudos