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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8715 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 377222 Views
  • 4 replies
  • 0 kudos

Error message 17

Had a apple watch for over a year now, data plan has worked fine, now it won’t connect, tried everything resetting, updating etc since won’t connect to my data plan all I keep getting is oops something went wrong ring 02 quoting error code 17. No ide...

Katie29 by Level 1: Joiner
  • 564 Views
  • 1 replies
  • 0 kudos

no caller id

I have spoken to apple support twice and have rang O2 5 times and gone to the store With no resolve to my problem that this past week all my incoming calls show No caller ID even if they are in my contacts Ready to cancel contract and change phone ( ...

Jilly21 by Level 1: Joiner
  • 1667 Views
  • 6 replies
  • 0 kudos

Personal hotspot

Hello, i have an iphone 13 pro max, my previous phone was iphone 11 pro, i was able to use the personal hotspot and connect to other devices such as my laptop and smart tv, but since getting this new iphone i can’t connect to my tv, although i can sh...

starspark by Level 1: Joiner
  • 1352 Views
  • 4 replies
  • 0 kudos

Resolved! order delayed

Ordered apple watch 3 weeks ago, had no updates and am thinking of cancelling order but cant work how to.

SamLynn by Level 1: Joiner
  • 760 Views
  • 1 replies
  • 0 kudos

Iphone 14 pro set up error

Hi Anyone found out how to clear the 'Finish Setting Up Mobile Services' reminder when setting up the iPhone 14 pro? I don't or can not use an e-sim yet. Any help would be appreciated. C.

Cam5haft by Level 1: Joiner
  • 709 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 14 pro max

Hi, I was just wondering as I’ve ordered the iPhone 14 pro max to the white rose store in Leeds and was just wondering how long it will take to for the order to get there?

Spencer97 by Level 1: Joiner
  • 578 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 14 pro max

I ordered my iPhone 14 pro max on the 10th of September when will I receive it ?

Cdoc22 by Level 1: Joiner
  • 795 Views
  • 2 replies
  • 0 kudos

Resolved! Damaged phone

How much is a screen repair for an XR as it’s cracked on the facial recognition screen.

Apple Watch Data Plan error

Hello, I added a Cellular Apple Watch to my account last night. I got the message saying the data plan was activated etc but when I try to set it up it keeps saying to contact 202 and quote error code 14! I have done this and I’m being sent in circle...

Resolved! Blacklisted Iphone 12

I recently upgraded my existing phone and received a new Iphone 12 Pro max from O2, however subsequently decided to sell the phone and keep the one I already have. Turns out the new phone IMEI is blacklisted is it possible to un-black list the phone?