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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8951 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381074 Views
  • 4 replies
  • 0 kudos

Network unavailable at concert/festival venues and poor at work

Hi, I wondered if anyone else was experiencing problems with the O2 network when they go to concerts, festivals and popular busy destinations? While I expect signal to be effected and poor, O2 just seems to shut down...while all of my friends on othe...

CvW by Level 1: Joiner
  • 4346 Views
  • 11 replies
  • 2 kudos

O2 app

Why is the O2 app so crap can't order some airpods cos says try to reload but sod all happens

Resolved! data roaming not working in mainland europe

Hi,Just come back from a week in Spain and frustratingly wasn't able to receive any data whilst there despite my phone telling me that o2 roaming was working properly.Managed to receive and make calls and also sms but nothing else.Made working abroad...

timh0 by Level 1: Joiner
  • 87893 Views
  • 6 replies
  • 0 kudos

Resolved! 3 contract phones

I have 3 mobile phones but only 2 show on my O2 app. So never sure how much bill is or when I can upgrade on the other one. Anyone know why or how I can search for it

Resolved! Unlocking a used iPhone 3G form ebay

Okay, so i purchaced this iPhone 3G from ebay all reset and ready to go but there is one issue, i dont have any O2 sim cards and it is Locked to O2 how do i get around sim lock before activation if thats even possible.

BlueBoi by Level 1: Joiner
  • 736 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile phone

Hello , I had ordered 14 pro max on 19 of September and I haven’t received any dispatch message till date …. can I know the status of my order please as I’m unable to track the order

Resolved! Cant unlock

I want to unlock my phone as my iPhone is locked to O2And it doesn’t allow me to do it what should I do as it given me an email sayingThe imei hasn’t been used on our network with the MPN provided, what does that mean help me need to unlock

Roaming issues in the USA

O2 support advised us our iPhones was the source of what our phones could access the data network, are Apple aware of this issue?

Telion by Level 1: Joiner
  • 701 Views
  • 1 replies
  • 0 kudos

Error message 17

Had a apple watch for over a year now, data plan has worked fine, now it won’t connect, tried everything resetting, updating etc since won’t connect to my data plan all I keep getting is oops something went wrong ring 02 quoting error code 17. No ide...

Katie29 by Level 1: Joiner
  • 566 Views
  • 1 replies
  • 0 kudos

no caller id

I have spoken to apple support twice and have rang O2 5 times and gone to the store With no resolve to my problem that this past week all my incoming calls show No caller ID even if they are in my contacts Ready to cancel contract and change phone ( ...

Jilly21 by Level 1: Joiner
  • 1678 Views
  • 6 replies
  • 0 kudos