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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9866 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384553 Views
  • 4 replies
  • 0 kudos

Resolved! New order

So I placed a Pre order for the IPHONE 14 PRO MAX. its been nearly a month since its been released and I've had no update as to where this is or when it will arrive. Other friends and family who have ordered their phones same day or after have receiv...

Resolved! Phone calls cut off after 4 hours

Does anyone have a clue as to why my phone calls cut off after 4 hours as i’ve googled it and it might be because of my carrier having a limit. Now does anyone know how to fix this? Thank you!

pola_0_4_ by Level 1: Joiner
  • 2051 Views
  • 1 replies
  • 0 kudos

Resolved! IPhone 14 pro max

Still don't have a definite delivery date for my new iPhone 14 pro max. I've been waiting almost 4 weeks for some sort of confirmation, still nothing. Does anyone have any idea of upcoming delivery dates?

Imykhan by Level 1: Joiner
  • 1668 Views
  • 3 replies
  • 0 kudos

Resolved! Has anyone actually received their iPhone 14 Pro Max

Hi guys Just wondering if anyone has actually received their iPhone 14 Pro Max? I ordered the Deep Purple 128GB on the 9th of September and still waiting on it. Just want to know if they’re actually making any progress with the orders. Thanks

cacaaa by Level 1: Joiner
  • 1525 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch delivery issues

I ordered and paid for an Apple Watch on 30th September and chose click and collect at a store. When I went to collect today, the store is closed for refurb!! (Why allow me to choose this store if it’s closed) This a gift and I need it this week. You...

JA12 by Level 1: Joiner
  • 1019 Views
  • 2 replies
  • 0 kudos

Apple Watch Code 10

Lots of different posts on here with the same problem when setting up an airtime plan for Apple Watch relating to error code 10. Has anyone ever had this problem resolved? because no one I’ve dealt with at o2 seems to have a clue.

PF1971 by Level 1: Joiner
  • 1302 Views
  • 5 replies
  • 0 kudos

Resolved! Ultra watch

I ordered Apple Watch ultra on 11 of September had one text from 02 saying it’s not arrived to me yet on the 23 September still not had the watch and no updates from anyone

Jack60 by Level 1: Joiner
  • 1193 Views
  • 2 replies
  • 0 kudos

Resolved! O2 has marked my phone as Stolen

I've just moved into the UK and was given three SIM cards on my way here (one by Lebara and two by giffgaff) after putting all 3 in my phone I noticed none of them were working, just giving me a No Service error and after digging into the phone's set...

dyersen01 by Level 1: Joiner
  • 794 Views
  • 1 replies
  • 0 kudos

iPhone 13 Pro VoLTE Option

Hello all, I have recently moved over from Virgin Mobile to O2 due the VOLT team up they have done. Since moving to O2 I have noticed that the option in Mobile Data to enable VoLTE is no longer there when I have the O2 SIM inserted. If I remove the O...

tdbegley by Level 1: Joiner
  • 4658 Views
  • 13 replies
  • 0 kudos

Resolved! Apple Watch ultra

Hi ordered on release date and still no news on delivery anyone shed any light on when I can expect it ?

Vinnie1 by Level 1: Joiner
  • 1651 Views
  • 4 replies
  • 1 kudos