Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 414519 Views
  • 4 replies
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Unable to set up Mobile Data on Apple Watch

I have just bought an Apple Watch and I need to set up the mobile data but after 3 conversations with O2 I’ve been unable to get it sorted.When I go to the Watch app and select mobile data, the option to set it up is grey/blacked out. It’s says my ac...

O2/DPD have lost or stolen my phone!

I sent my 13 pro max off to repair the screen last Wednesday. I never received tracking info off DPD and didn’t get any communication from o2 at all, so called up on Tuesday to be told I would have an update on Thursday. so I rang this morning to be ...

JoJoJo by Level 1: Joiner
  • 1321 Views
  • 3 replies
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Resolved! Moving existing Airtime plan

Hi Guys,I would kindly ask you for your help for moving my existing Airtime plan to my new Apple Watch.Calling at 202 is not helpful at all. One agent gave me instructions and then told that she is going to call me in 10 min (never happened), another...

Attila- by Level 1: Joiner
  • 971 Views
  • 1 replies
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Resolved! Moving provider/changing numbers with Apple watch

I've recently joined O2 on a SIM only plan for my wife and I'll be looking to port over her number from EE after her birthday. I'm getting her an Apple watch to go with it but when I try to order it, i have to join it to the temporary number assigned...

Resolved! £100 gift card

My £100 gift card was due a few days ago as it’s been over 90 days and I have had nothing. I keep emailing but I am getting no response. anyone else had this issue?

Resolved! Delivery

How long does it normally take for delivery of an item 

Nanaof1 by Level 1: Joiner
  • 654 Views
  • 1 replies
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Resolved! Order delay

Hello, I had ordered my iPhone 14pro max 2 weeks back had my initial payment done(£99.89) still haven’t received any mail or text. When the first payment is done I had a text saying that order is getting delayed. So my question to O2 community is whe...

Upgrade

Today I was trying to upgrade my Samsung watch 5 pro Watch to the the new Apple Watch ultra and was willing to pay the early upgrade fee of £442 apparently I can’t upgrade from Samsung watch to Apple Watch even knowing I have a iPhone on my account o...

Danny11 by Level 1: Joiner
  • 1594 Views
  • 7 replies
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Resolved! Iphone 14 Pro Max scam

I have ordered my phone 5 weeks before and on the day of the delivery they said we're out of stock again and you have to wait for the next shipment. When i ordered the phone they said it will come within 4 weeks. Customer support gives me the wrong i...

Leemalic by Level 1: Joiner
  • 1969 Views
  • 4 replies
  • 0 kudos