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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9194 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382553 Views
  • 4 replies
  • 0 kudos

broke iphone

is there any way i can get my apple details before the time they say because i was told yesterday (04/11/2022) that it would be today (05/11/2022) then i looked at my emails and its now given me the 25/11/2022 but i cant wait that long because im exp...

Sarah07 by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch

Hi. I want to buy an Apple Watch. I understand that it will be linked to my account but I wanted to know if I have to set it up on the phone that i use or can it be set upon another iPhone on a different network and do I have to use the cellular func...

Flowerpot by Level 1: Joiner
  • 1193 Views
  • 5 replies
  • 0 kudos

Resolved! iPad help

Hi there I’m just wondering if there’s an option to get an iPad but pay for it monthly without paying for airtime? I only want to use it on Wi-Fi without having texts, data etc… is this possible?

Apple Watch ultra Orders

Hi all, does anyone have issues with their Apple Watch ultra orders? I ordered mine on the 17th September (trail loop) and all I can see is awaiting stock. I rang O2 on an update and they suggested cancelling my contract and getting a strap that’s av...

VJ27 by Level 1: Joiner
  • 4159 Views
  • 13 replies
  • 1 kudos

Resolved! Return of iPhone 14

Hi I returned my new iphone14 on 24/10/22 TRACKING REFERENCE:[Personal details removed] I have not received my refund kind regards Dale Hook

Dale4 by Level 1: Joiner
  • 1549 Views
  • 6 replies
  • 0 kudos

Apple Watch ultra - Code 14

Hello I’ve purchased an Apple Watch ultra from O2 on Thursday (22nd) and I can see the data plan in MyO2, but I get this error when opening the data plan settings in the watch app on my phone:Oops, something went wrong. Try again and if the problem c...

huwp by Level 1: Joiner
  • 2372 Views
  • 9 replies
  • 0 kudos

Resolved! Sim only in old phone

I upgraded my phone yesterday and bought a sim only for my daughter - everything has transferred over from my old phone to the new but when my phone rings so does hers? Even tho she has her own new number now.. How can we rectify this?

HelenO by Level 1: Joiner
  • 662 Views
  • 3 replies
  • 0 kudos

O2 customer services say I’m a liar!

I joined virgin media on the ultimate volt bundle which is advertised as coming with an o2 sim with unlimited data. My unlimited data has dropped to 250gb. I called o2 only for the agent to deny it should be unlimited data despite me seeing it on the...

Anonymous by Not applicable
  • 3841 Views
  • 28 replies
  • 0 kudos

not working

i was trying to order i phone 14 pro through contract but i cant buy it saying that come after sometime.....

aslam1 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Unable to set up Mobile Data on Apple Watch

I have just bought an Apple Watch and I need to set up the mobile data but after 3 conversations with O2 I’ve been unable to get it sorted.When I go to the Watch app and select mobile data, the option to set it up is grey/blacked out. It’s says my ac...