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Forum Posts

iWatch receiving texts / non iMessages

I have recently setup an iWatch 6 with O2. My current iPhone Xs is using an eSIM. For some strange reason my watch cannot receive standard text messages. iMessages appear to come across without a problem. I realise these are linked to iCloud and work...

rob4465 by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Phone overheating

I got a upgrade to the iPhone 12 Pro on Wednesday and on numerous occasions my phone has over heated. I left my phone in untouched for a hour at 55% a hour later with no activity it was down to 33% I have sorted the background apps etc. Can you advis...

Jacqui23 by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Text message dates

Hiya how can i go back dates on an iphone 6s for text messages as it keeps crashing before the date i want. Xxx

Nik3 by Level 1: Joiner
  • 235 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock

How do I

KATHY by Level 1: Joiner
  • 742 Views
  • 2 replies
  • 0 kudos

Where is my order?

I ordered a iPhone 12 pro on the 25th December and I haven’t heard anything since I had an email telling me it was out of stock but I have been updating the website checking when it had come in stock and it came back in 1 week ago and I still haven’t...

Lc18 by Level 1: Joiner
  • 297 Views
  • 3 replies
  • 0 kudos

IPAD PRO 2020

Hi, i ordered my ipad pro on the 25th nov 2020 and im still waiting i call them on08/01/2021, and got told that it will be out for delivery tomorrow but all i got was my sim so i called them again and got told it will take 6 weeks but when i looked o...

Pwaptm15 by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Insurance issues

Hi there,My partner got a refurbished phone from o2 insurance in may, the first phone that arrived was broke and we waited over a week for the second replacement to arrive. Recently the phone has frozen and the touch has stopped working out of the bl...

Gtaebrir by Level 1: Joiner
  • 467 Views
  • 4 replies
  • 0 kudos

Resolved! iPad Pro can’t use phone number

I bought two iPad Pro’s and have unsettled sim, set up iCloud as had iPhones. But the phone numbers are not working for texts. I can text some numbers but my email address shows up. I have tried texting the iPad number from my phone and it goes throu...

Fayjoe by Level 1: Joiner
  • 754 Views
  • 7 replies
  • 0 kudos

Resolved! Split Magsafe Case

My wife's iphone 12 magsafe case was less than 3 weeks old when the bottom lip split. I've called o2 4 times to get it replaced (Apple said to contact o2 as that's who I bought it from). 3 times they hung up while I was on hold while they were suppos...

will_0407 by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Black Friday iPad Deal

Has anyone yet recieved an iPad Pro 12.9 inch that was bought as part of the black friday deals??? Delivery stated within 4 weeks, it's now 5 weeks later and still no word on when it will be delivered. I have already spoken with customer services and...