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Forum Posts

Phone keeps saying no sim installed

Phone keeps saying no sim installed and iv turned phone on and off, removed SIM card and reinstated it, iv updated to latest software I can’t ring or txt anybody there is no signal inside or outside

Awoodruff by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! How to use the o2 qr scanner.

When trying to scan a qr code it does not seem to work (it isn't recognising a code). Also, when it says to type it in manually, this doesn't seem to be possible since the keyboard only has numbers attached to it, you can't type in letters of the alp...

Anonymous by Not applicable
  • 13 replies
  • 0 kudos

Resolved! New iphone

Hi. I have had my new upgrade today but no changer or head phone have come with it ? is its what happens now with new i phones? Thanks Mikala

Resolved! New iPhone

Hi! I was thinking to upgrade my iPhone and I would like some help to see my options.

enrique by Level 1: Joiner
  • 1 replies
  • 0 kudos

Not getting text messages

Hi, I have just bought an iphone xr (but beginning to wish that I hadn't). I am getting text messages from people that I know, but other texts are not coming through. I know that companies etc are sending the texts, but they don't come up on my phone...

jacks123 by Level 1: Joiner
  • 8 replies
  • 0 kudos

NFC Not Working

Hello,I have an iPhone SE2020 and the NFC reader seems to have stopped working - i use it for medical reasons so really need to fix it!! Any ideas would be greatly appreciated!

EG2020 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Instagram Music

I have an iPhone 7 and have Apple Music. My Instagram account is a ‘creator’ account but I still can’t attach music to my stories.If I upgrade to a newer model phone will this resolve the problem? Has anyone had this issue? Thanks

SarahB1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

IMEI number different

When I go to My O2 Account, and look at "My Devices" it tells me what king of iPhone I have, and the IMEI number. The trouble is, both are wrong, compared with what I see on my phone, when I go to Settings. Why might they be different, and does it ma...

PhilS by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! General question

Hi, I have a question to ask. I currently have an iPhone XR and will be changing to a sim only contract soon. I plan on buying the new iPhone 12 soon. My question is if I order a 5G sim before I get the 12 can I use that In the XR but obviously just ...

HarryR by Level 1: Joiner
  • 3 replies
  • 0 kudos

Apple Watch screen shattered

Hi.I’ve woken up this morning and my Apple Watch screen has shattered- has anyone else had this happen? It was in perfect shape last night, and hasn’t had any impact (I guard this thing with my life). Does anyone know what may have caused this and ho...

Gareth9 by Level 1: Joiner
  • 2 replies
  • 0 kudos