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Resolved! Visual voicemail: does it work with WiFi?

Hi, I have an iPhone 6s Plus and o2 has apparently given me the Visual Voicemail 'bolt on'. I asked them to also give me iData but they said it's not necessary. The reason why I want visual voicemail is so that if I travel abroad, I want to always ke...

Mary100 by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! SMS on ipad

Hi,I bought an iPad Pro on contract, which has its own sim and number, and has texts included in contract, but I can’t seem to text from the device. What am I doing wrong??TIA

PaulaC by Level 1: Joiner
  • 1 replies
  • 0 kudos

Mobile data on iwatch

Upgrade to iwatch 5 now won't allow me to setup mobile data getting error code 04. Can anyone help

Jb1511 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Second hand IPhone

HiI’ve just bought a second hand IPhone locked to o2 but I have an EE PAYG sim. How do I go about getting it unlocked because I tried following all the online advice but it said it couldn’t do it because my number isn’t on o2?

ordered the Ipad Pro 12.9 2020

Hello All , i hope you are well , i have ordered this today told me this was in stock and now i have an email telling me its not and that it may take over 6 weeks to arrive ??! has anyone else had this and if so did theres arrive earlier? thank you i...

ipad by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Ipad

I bought an ipad on pay monthly, after 2 weeks the microphone does not work on the device. I tried to contact but there is no live chat at the moment and there is no way to contact. The process is complicated and there is no way i can get intouch to ...

Resolved! Passcode

hi anyone know how I can get my passcode to login to my previous iPhone with o2 and I'm still a current client with o2 and the previous iPhone was also purchased from o2

New Ipad

I have a new iPad 7th generation, it arrived with no SIM card and o2 sent a new one. I cannot use my iPad unless WiFi avail, it looks like sim not working and cannot get help

Susan68 by Level 1: Joiner
  • 10 replies
  • 0 kudos


I’m having problems staying connected to my WiFi?

SC50 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Apple Watch

Tried too add an Apple Watch too my account, you’ve took the upfront cost out my bank but not confirmed if I have got it or not

Kimmie96 by Level 1: Joiner
  • 3 replies
  • 0 kudos