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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9094 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382286 Views
  • 4 replies
  • 0 kudos

Slowest download speed known to man

HiI bought an iPhone SE 2020 for my boy’s 11th birthday - his first phone. Yesterday it took 4 hours to download WhatsApp. Today it’s been 6 hours so far to download Clash of Clans … we’re not quite half way through! Google responses are slow approx ...

HisMum by Level 1: Joiner
  • 733 Views
  • 3 replies
  • 0 kudos

Weird APN problem, old international settings keep coming back

This is on behalf of my Mum, who is slowly going mad with this. Sequence of events is as follows... 2011 Mum (who was living in Italy at the time) wins an iPhone 4S in a competion2011 Mum goes to vodafone.it who give her a contract sim, this works fi...

Anonymous by Not applicable
  • 5397 Views
  • 18 replies
  • 0 kudos

Resolved! iMessage won't activate. Tried (almost) everything.

Hi,I've switched to o2 from EE, had my number ported over to a physical o2 sim. All seemed to go smoothly until I realised that iMessage wasn't activating. I could send and receive SMS messages fine, along with making/receiving calls and using data. ...

Waldough by Level 2: Apprentice
  • 1884 Views
  • 4 replies
  • 0 kudos

Resolved! Corrupted sim card

Hi there o2 community i have a problem regarding a number that will not connect to my phone and keeps going straight to voice mail i ported my number over last week and since then my wife can not call me with a normal phone call,messages face time vi...

Resolved! Exchange my iPad

I have a iPad mini but after 1 month I've changed my mind and want to know if I can just exchange it?!

Manay by Level 1: Joiner
  • 1212 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone pro max order

helloI upgraded to the iPhone pro max in the 16th November still waiting for stock to arrive! Anyone know when they are expecting delivery?

Amanda_VE by Level 1: Joiner
  • 811 Views
  • 2 replies
  • 0 kudos

Resolved! iMessage & Facetime not activating after transfer

Hi, recently transferred my number from EE to O2 (esim). Ever since the port completed I have been unable to activate iMessage or Facetime. I have a physical sim in my phone for my work number and this is active on both. I have contacted Apple who af...

wont send me text to upgrade

Hi, I’ve been trying the past two days to upgrade my iPad and they say to wait for a code to verify it’s me but it never comes. I’ve waited hours and nothing. Even when I click get a new code, it still doesn’t come.

rebecca23 by Level 1: Joiner
  • 1741 Views
  • 6 replies
  • 0 kudos

Resolved! Delivery date

Hi Members,I have ordered IPhone 14 Pro Max. The amount has been deducted from my account and I’ve also received an order confirmation. However, I received an email saying that the order is out of stock. They have not given any dates as to when the o...

Ahmed2 by Level 1: Joiner
  • 697 Views
  • 1 replies
  • 0 kudos

Resolved! phone getting repaired need esim

Hi, I am currently using an esim and need to give my phone in for repair. I've been told I need to factory rest the device before handing it in for repair, which will wipe out my esim. What's the process to transfer my esim back once the phone is rep...

ntharm by Level 1: Joiner
  • 1564 Views
  • 4 replies
  • 0 kudos