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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 387689 Views
  • 4 replies
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Resolved! Returned Watch

Hi I returned my Apple Watch to the o2 store. (Within the 14 days of “change your mind”) it’s still showing on my account. Does anyone know when this will be removed?

Tracey9 by Level 1: Joiner
  • 549 Views
  • 1 replies
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Recent Usage Information no longer available online

Unless you make charges which are outside your contract terms, you can no longer see the Recent usage which is totally wrong. I rely on nbeing able to long in check the number of calls and time spent on each to a particular lcient in order that I can...

Kiwiaccent by Level 1: Joiner
  • 9360 Views
  • 35 replies
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106 error code

Trying to add a watch connection onto my o2 dim only contract getting 106 error code

John42 by Level 1: Joiner
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Resolved! No sim error on Apple Watch Ultra - code 14

Hifor the second time in a week I have no sim error on my Watch Ultra. I’ve deleted the plan and when I go to reconnect it this time I get code 14, previous time I had code 90. It was working fine until I got three messages from O2 today about my pre...

Lynski83 by Level 1: Joiner
  • 834 Views
  • 1 replies
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Resolved! Poor Wi Fi connection

Hi,My wi fi connection is slow on iPhone 13 Pro. Wife’s is ok and she is on Giff Gaff. I end up using 4g for better speeds. Any advice appreciated.

Hammy by Level 1: Joiner
  • 568 Views
  • 1 replies
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Error code 14 when trying to setup mobile service

Hi there, my watch was replaced some weeks ago and I now can't connect it to my O2 data plan- Error code 14. I have spoken to customer support and the issue is not resolved after resetting etc. Any help appreciated!

Resolved! Faulty charger

So I ordered a new phone with a new charger, I continued using my old charger but when I went to use my new one I saw the tip was broken, how do I get a replacement?

Nadz by Level 1: Joiner
  • 680 Views
  • 2 replies
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Help! Airtime plan won’t connect to my Apple Watch

I brought a Apple Watch and it won’t connect mobile data. Everytime I log in to my 02 account to activate the mobile data plan it wants me to add a new £5 airtime plan but I already have one. ( 02 have confirmed this) I have spoken to so many people....

MrsKirbs by Level 1: Joiner
  • 2199 Views
  • 9 replies
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Apple watch 8 - airtime plan does not activate

Hi, I have been trying to set up an airtime plan for my apple watch (8), which I did not buy from o2 (although I tried but that’s another story!). After pairing the watch to my iPhone (12, both up to date on softwares), I went to set up the mobile pl...

T_K by Level 1: Joiner
  • 3163 Views
  • 9 replies
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Resolved! Can i use a PAC code from my previous network anytime?

Hello,I plan on taking out pay monthly esim contract with 02 now and i want to transfer my physical SIM card number using the PAC code to the esim once my contract with the current provider ends, is this possible or do i have do use a pac code when t...

JR1916 by Level 1: Joiner
  • 1074 Views
  • 3 replies
  • 0 kudos