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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9105 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382331 Views
  • 4 replies
  • 0 kudos

Resolved! Wanting to unlock an iPhone 4 that has come out of O2 Contract.

I have an iPhone 4 from a relative, however it is locked to O2 and i am wanting to switch over to EE due to the fact i already have a tablet plan with them for the next 24 months. This will mean i will get a bundle price thus being cheaper.Is the O2 ...

Anonymous by Not applicable
  • 2785 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-Fi Greyed Out

My option to turn the Wi-Fi on/off, is greyed out on the off choice, which means that i can't turn it back on and therefore having to revert to using 3g, and the data allowance will not last the month. I have re-booted my iphone but to no avail, just...

Anonymous by Not applicable
  • 3401 Views
  • 6 replies
  • 0 kudos

Apple Stores Have Stock

Just checking MacRumors.com and it seams that alot of UK apple stores have had stock replenished. Hopefully that means that o2 will end up getting more stock soon as well. Dave

Anonymous by Not applicable
  • 2090 Views
  • 3 replies
  • 0 kudos

Phoning UK numbers while abroad

Hello,I have just come back from a week away in Ireland, and while I was out there i wanted to throw my phone at a wall a few times!Have an iPhone 5 running ios7, i could dial irish numbers with no issues and take calls from uk numbers. However, the ...

Anonymous by Not applicable
  • 3982 Views
  • 0 replies
  • 0 kudos

Resolved! Help with WIFI its greyed out bloody thing !!!!!!!!!!!!

I got a new handset from insurance after damaging i phone 4s now i cannot connect to wifi anywhere the selection bar is greyed out ive uploaded ios7 since thinking it may solve it but no joy and cant get help anywhere now Ive used all my inclusive da...

Anonymous by Not applicable
  • 3229 Views
  • 9 replies
  • 0 kudos

Resolved! Unlocking old phone

Received my 5s today and deleted all info from my 4s before requesting it to be unlocked so my son can use the phone with his own sim. Can it still be unlocked? I am using the same mobile number for my new phone.

Anonymous by Not applicable
  • 6342 Views
  • 1 replies
  • 0 kudos

Resolved! o2 to 02 calls

Hi i have just got the iphone 5 on contract My children have payg o2 phones and free 02 to 02 as part of bolt on. It now charges them to text me. Anyone know why?

Anonymous by Not applicable
  • 1910 Views
  • 2 replies
  • 0 kudos

Data usage rolled over into new contract? Watch out for this!

My new phone was despatched yesterday and I'm currently waiting on the UK Mail van pulling up. While waiting though I had a look at My O2, and saw that my new airtime contract is now showing, including the 1GB data. It also shows that the current per...

Anonymous by Not applicable
  • 2021 Views
  • 2 replies
  • 0 kudos

Resolved! Strange data usage post iOS 7 upgrade

Since upgrading my iPhone 5 to iOS 7 my cellular data usage for certain apps has gone crazy - as an example I was on Facebook for 2 minutes & it used 5mb, two checks of Twitter accounted for 3mb & opening three separate web pages used 5mb. Likewise, ...

Anonymous by Not applicable
  • 8440 Views
  • 9 replies
  • 0 kudos

Resolved! you are not subscribed to a mobile data service

hi. I have just updated my iphone4 to ios7 and changed my 02 tariff at the same time. I can now not use 3g even though i have plenty of allowance. Not sure if this is a problem with my phone or my network? advise please.

Anonymous by Not applicable
  • 51174 Views
  • 5 replies
  • 1 kudos