Get Help with Apple Devices

Can people hack your apple id causing issues with phone

I am currently having many issues with my apple I.D, it keep requesting my password and i changed it to avoid problems like this. Late last night it popped up to request my password and then went onto telling me somone was trying to search for my Iph...

Resolved! Upgrading

Want to upgrade so it's asking for the outstanding payment and the upfront cost and all the rest for my new phone which is fine. I put all my details in at least 20 times and it says something about there being an error with my details which there cl...

Resolved! Keeping my number

I changed from pay and go to pay monthly sim and want to keep my old number but this hasn't worked so what can you do

Resolved! Iphone 6 stuck on headphone mode, how do I fix.

Iphone 6 stuck in headphone mode, how do I fix?

No network

Lost connection to the o2 network around 3pm this afternoon, tried switching phone off and on multiple times, flicked flight mode on and off and even reset network settings. Nobody else in my area seems to be having any trouble with 02 and my last bi...

Resolved! Latest bill

I am unable to log onto my online O2 account - have tried to create another one without success! I have just been debited £113 and do not understand why. The phone is not working so it has not been used very much at all this past month!

Resolved! Unlock my iPhone from O2

I want to unlock my iphone from O2 however everytime i ring, i am on hold for an hour+. I need it asap to be unlocked. Many thanks, hope you can help

Resolved! Proof of usage fro insurance claim - to include IMEI number

Hi, I have an Iphone 5 which is damaged & I am claiming from my insurance. They have asked for '' Proof of usage for your handset: We require proof from your network that your handset has been used, showing the dates of both first and last use. This ...

Resolved! Lost phone

Hi I lost my iPhone 7 last night and I'm waiting for a crime number from the police. Is there any way I could have the phone blocked so it can't be used please.

Resolved! No service after upgrade & sim not provisioned

I've been on hold & been cut off tonight for 3 hours to try to get some help. I've upgraded my technophobic husbands Iphone 4S to a Iphone SE yesterday, It's all set up & everything saved to it from the last icloud back up. But it looks like i should...

O2

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