Solved: Apple i phone charging cable

Anonymous · ‎23-02-2017

Hi

My phone is under contract and the charging cable has failed.

Is this covered under warranty ??

adamtemp64 · ‎23-02-2017

http://www.apple.com/uk/legal/statutory-warranty/

http://www.apple.com/uk/legal/warranty/products/uk-ireland-universal-warranty.html

Says included accessories 1 year

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

MI5 · ‎23-02-2017

Apple have a direct process for this.
Start here https://checkcoverage.apple.com/gb/en/
You will likely get a better service by going direct.
I must go through more cables than anything else though as they are always failing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎23-02-2017

http://www.apple.com/uk/legal/statutory-warranty/

http://www.apple.com/uk/legal/warranty/products/uk-ireland-universal-warranty.html

Says included accessories 1 year

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2

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