on 07-01-2017 14:33
on 07-01-2017 14:33
I am on an unlimited text tariff. I keep getting extra charges for text each month. Tried to contact O2 but the chat function never seems to work ??
Jon
Solved! Go to Solution.
on 07-01-2017 14:34
on 07-01-2017 14:34
on 07-01-2017 14:35
You have probably been sending MMS instead of SMS @Anonymous You will be charged for those. Have a look at this thread https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132
Veritas Numquam Perit
on 07-01-2017 15:02
what is an mms and sms
07-01-2017 15:29 - edited 07-01-2017 15:30
07-01-2017 15:29 - edited 07-01-2017 15:30
on 07-01-2017 15:34
on 07-01-2017 15:34
on 07-01-2017 15:35
on 07-01-2017 15:35
If you read the thread I linked to in my post it will explain clearly the difference between the two @Anonymous
Veritas Numquam Perit
on 07-01-2017 15:37
on 07-01-2017 15:37
on 07-01-2017 15:39
on 07-01-2017 15:39
on 20-02-2017 11:44
on 20-02-2017 11:44
I to have been charged for text messages. I have an unlimited allowance, have not sent pictures or emjo's....or texts of more than 480, i.e. the length of 3 standard texts.....I have done no different to any other month....yet this month O2 have billed me £73..... compared to my normal £28, that I never go over....twice I have asked them to look into this and twice all I have been told is we will call you back.....I am still waiting.....less than happy !!!