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charges for text messages

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Anonymous
Not applicable

on ‎07-01-2017 14:33

on ‎07-01-2017 14:33

I am on an unlimited text tariff. I keep getting extra charges for text each month. Tried to contact O2 but the chat function never seems to work ??

Jon

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MI5
Level 94: Supreme
In response to Sammy4
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on ‎20-02-2017 12:22

on ‎20-02-2017 12:22

What does your MyO2 say the charges are for? http://www.o2.co.uk/myo2
It sounds to me like premium charges, not MMS.
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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