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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8879 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 378715 Views
  • 4 replies
  • 0 kudos

Resolved! Bringing iPhone and Apple Watch over to O2

Hi - I'm two days from the end of my contract with EE and have spotted a good pay monthly SIM only contract on O2. I have a series 5 Apple Watch with cellular on my current contract that I'd want to bring over. When I search the O2 site the only info...

Will a new SIM fit my new phone?

Hi all, I hope you can help, I have an O2 contract for my current iPhone 4 (yes really!) and I've just bought an iPhone SE but the SIM won't fit. If I purchase a new "pay monthly SIM only deal" will I get a SIM that fits the SE? I've found the deal I...

Billy-Bob by Level 1: Joiner
  • 1349 Views
  • 8 replies
  • 0 kudos

Order

I ordered an iPad pro on Friday, and paid for next day delivery. I received a confirmation email, but it's now Monday and I haven't received anything else and my order isn't showing on my O2?

4G Hotspot not working

I have been working from home using particularly poor internet and tried to use my 4G to connect. I can connect my iPad through the hotspot but when I use my laptop it tells me the device is not connected to the internet. It worked from my Android de...

yrsturner by Level 1: Joiner
  • 773 Views
  • 4 replies
  • 0 kudos

roaming text messages

Just checked my ltest charges and noticed I have been charged for EU roaming text messages. The number shown is 7802000332 which is not a number known to me or used by me. Is it something I should know about

Anonymous by Not applicable
  • 6151 Views
  • 14 replies
  • 0 kudos

iPhone SE 2020

Hi,I took delivery of the new SE 2020 model on Friday. Set up was mooth no issues. Was instantly promted for a software update so I actioned that. The phone is now stuck on the black screen with a white apple logo.Ive tried to hard re-start including...

Skaffenn by Level 1: Joiner
  • 885 Views
  • 1 replies
  • 0 kudos

Resolved! Order confirmation

I ordered a pair of AirPods earlier today, but I haven’t received a confirmation email. The money has been taken out of my account.How do I know that my order has gone through?

Lucia by Level 1: Joiner
  • 705 Views
  • 2 replies
  • 0 kudos

Can I trade my Apple Watch Series 5 40mm for the larger version?

I ordered the Apple Watch Series 5 40mm yesterday and arrived today, everything perfect except it’s too small on my wrist. I couldn’t pop into a store to try it on with this whole situation so I decided to go for the smaller version however it looks ...

Josef2000 by Level 1: Joiner
  • 1556 Views
  • 2 replies
  • 0 kudos

Reactivation

I have an apple watch that got disconnected and i was wondering if you can help me find a number for me to re connect it with. I am struggling to find a number and the customer service number i have keeps cutting off

leanne4 by Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos

Switch voicemail off!

I’m working from home for a bank call centre and I need to have my voicemail switched off! I’ve tried ringing but it just hangs up cause it’s not an emergency! I’ve tried twitter where I was giving a number to call 1706 but it says it cannot be switc...

Jacey by Level 1: Joiner
  • 1899 Views
  • 6 replies
  • 0 kudos