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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 413869 Views
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Voicemail delays

Does anyone know why I have been getting notifications that I have a voicemail the next day? I have tried resetting my network settings and left myself a voicemail to see if it has been resolved and I haven’t received the notification for it yet.

Dawn2 by Level 1: Joiner
  • 667 Views
  • 1 replies
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Resolved! apple watch - pair problem

HiMy husband is trying to pair his apple watch (3) - we are all on pay monthly family plan but when he logs on to try and pair it it only gives him the option to buy a new airtime plan and not use his existing one.Can anyone help?Thanks

Can I get my phone repaired during lockdown?

Hello,I went to Apple to get the “ghost touch” issue fixed as they accepted this is their fault and will fix it for free for the iPhone X. However they told me that the Face ID failed and they won’t do the initial repair without the Face ID being fix...

sp_ox by Level 1: Joiner
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Won’t connect using mobile data when WiFi is switched off

Can anyone help me? In the current climate I can not get to speak to someone at o2 as my problem is classed as none urgent.Over the past couple of months...when I turn my WiFi off my mobile connection doesn’t seem to work. I still have my full alloca...

K8 by Level 1: Joiner
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Resolved! Apple iPhone SE

Hoping someone can help me please with a quick question? I have an Apple iPhone 8 and monthly contract with 02. I've now paid for the Apple iPhone and now just pay for the monthly SIM contract with 02 since February. I want to buy an iPhone SE - I ju...

KB67 by Level 1: Joiner
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  • 1 replies
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Data plan for watch not working

The data plan for my Apple Watch which exists alongside my phone plan is not working.I could see o2 as an option however when I tried to connect using my the watch app on my iPhone I am advised ‘ this is not an option’. I then decided to set up a new...

Mtb2011 by Level 1: Joiner
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Resolved! Unlocking

I have recently been given an old iPhone for my daughter, I entered a new EE sim but the phone is locked to o2, how do I unlock this? Many thanks

Fee1910 by Level 1: Joiner
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Unlocked iPad Air not accepting my o2 Sim

I have an iPad Air that Apple have confirmed is unlocked and o2 have also said the iPad is not locked to their network.The network settings say the carrier is o2 41.0If I try a random sim I have that is not o2 then it works fine however if I try my s...

James16 by Level 1: Joiner
  • 2018 Views
  • 6 replies
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Data allowance gone in one day despite using wifi

Hi, On average I use only about a third of my monthly allowance. It renews on the 4th of the month. This month, the following day I received a message saying I had used up 80% of my allowance, now it has all gone. I've been at home all this time, usi...

Whaleman by Level 1: Joiner
  • 964 Views
  • 3 replies
  • 0 kudos