Solved: Why can't I unlock my iPhone

Anonymous · ‎31-07-2017

Why is you website not letting me unlock my iPhone???🤔😔😡

MI5 · ‎31-07-2017

No idea mate as we are all customers like yourself.
Have you followed our guide ?
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-07-2017

No idea mate as we are all customers like yourself.
Have you followed our guide ?
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-07-2017

Why won't it let me unlock my iPhone...... someone answer me!!!???😡😖😱😭😤😩

MI5 · ‎31-07-2017

I have answered you !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-07-2017

We need more info. Have you met all the criteria, used with an O2 sim and registered it on the system. This isn't customer service but if you tell us the history we can advise further.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎31-07-2017

And if you want live chat with o2 it's on this link
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-07-2017

Have you tried putting in a non o2 SIM card as it may already be unlocked if you have previously sent an unlock request

MI5 · ‎31-07-2017

I'm pretty sure @Anonymous thought they were talking to customer service , so hopefully the unlocking help has sorted them out now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-07-2017

Or are you even able to get into My O2 if trying that route?.....just throwing everything at the op as we seem to have many many 'glitches' going on.....

Veritas Numquam Perit

MI5 · ‎31-07-2017

Yeah, that's on the link too....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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