Solved: Changing direct debt details

Anonymous · ‎31-07-2017

Can you please tell me how i can change direct debt details on the 02 website?

I would like to change it in to my daughters details so it comes from her own bank.

MI5 · ‎31-07-2017

Go to the bills section of your MyO2 http://www.o2.co.uk/myo2 and scroll down to payment details.
You need the phone associated with the account to set up a pin the first time you do this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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adamtemp64 · ‎31-07-2017

log in to myo2 http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

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MI5 · ‎31-07-2017

Go to the bills section of your MyO2 http://www.o2.co.uk/myo2 and scroll down to payment details.
You need the phone associated with the account to set up a pin the first time you do this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎02-08-2017

Hello @Anonymous, welcome to the O2 community!

Did you follow @MI5 and @adamtemp64 advice and change your details?

It could be great if you let us know

More info about Direct Debit under the O2 help pages here.

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

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