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Anonymous
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Changing direct debt details

Can you please tell me how i can change direct debt details on the 02 website?

I would like to change it in to my daughters details so it comes from her own bank. 

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Posts: 16,431
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Registered: ‎13-08-2008

Re: Changing direct debt details

log in to myo2 http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

iPhone 11 Pro 256gb on unlimited data
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Posts: 104,252
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Registered: ‎04-04-2012

Re: Changing direct debt details

Go to the bills section of your MyO2 http://www.o2.co.uk/myo2 and scroll down to payment details.
You need the phone associated with the account to set up a pin the first time you do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: Changing direct debt details

[ Edited ]

Hello @Anonymous, welcome to the O2 community!

Did you follow @MI5 and @adamtemp64 advice and change your details?

It could be great if you let us know Feedback 

 

More info about Direct Debit under the O2 help pages hereSmiley Happy

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