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Anonymous
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Why can't I unlock my iPhone

Why is you website not letting me unlock my iPhone???🤔😔😡
Posts: 115,918
Topics: 571
Solutions: 15,941
Registered: ‎04-04-2012

Re: Why can't I unlock my iPhone

No idea mate as we are all customers like yourself.
Have you followed our guide ?
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Why can't I unlock my iPhone

Why won't it let me unlock my iPhone...... someone answer me!!!???😡😖😱😭😤😩
Posts: 115,918
Topics: 571
Solutions: 15,941
Registered: ‎04-04-2012

Re: Why can't I unlock my iPhone

I have answered you !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,107
Topics: 580
Solutions: 4,257
Registered: ‎04-01-2009

Re: Why can't I unlock my iPhone

We need more info. Have you met all the criteria, used with an O2 sim and registered it on the system. This isn't customer service but if you tell us the history we can advise further. 

Posts: 115,918
Topics: 571
Solutions: 15,941
Registered: ‎04-04-2012

Re: Why can't I unlock my iPhone

And if you want live chat with o2 it's on this link
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Why can't I unlock my iPhone

Have you tried putting in a non o2 SIM card as it may already be unlocked if you have previously sent an unlock request 

Posts: 115,918
Topics: 571
Solutions: 15,941
Registered: ‎04-04-2012

Re: Why can't I unlock my iPhone

I'm pretty sure @Anonymous thought they were talking to customer service , so hopefully the unlocking help has sorted them out now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 99,428
Topics: 765
Registered: ‎14-01-2013

Re: Why can't I unlock my iPhone

[ Edited ]

Or are you even able to get into My O2 if trying that route?.....just throwing everything at the op as we seem to have many many 'glitches' going on....Destroy.

*The Game Is On*

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Posts: 115,918
Topics: 571
Solutions: 15,941
Registered: ‎04-04-2012

Re: Why can't I unlock my iPhone

Yeah, that's on the link too....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)