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Visual Voicemail not working

Anonymous
Not applicable
On my contract I originally had a Lumia 520 I switched to an iPhone 5 with the same sim. Although whatever I try I can't get visual voicemail to work
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MI5
Level 94: Supreme
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Registered:
You won't have the correct data bolt on for VVM.
Call CS on 202 and ask them to put you on iData.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 6
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MI5
Level 94: Supreme
  • 143435 Posts
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Registered:
You won't have the correct data bolt on for VVM.
Call CS on 202 and ask them to put you on iData.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable
Do I just dial 202 (thanks for the quick reply)
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MI5
Level 94: Supreme
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Registered:
Yes, 202 from your o2 phone will put you through to CS.
The data tariff won't change until midnight though but you will be able to set up VVM tomorrow if you call today.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Anonymous
Not applicable
Thank you for your help 😉
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MI5
Level 94: Supreme
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Registered:
No problem, enjoy slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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