Solved: Re: Visual Voicemail not working

Anonymous · ‎08-04-2016

On my contract I originally had a Lumia 520 I switched to an iPhone 5 with the same sim. Although whatever I try I can't get visual voicemail to work

MI5 · ‎08-04-2016

You won't have the correct data bolt on for VVM.
Call CS on 202 and ask them to put you on iData.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-04-2016

You won't have the correct data bolt on for VVM.
Call CS on 202 and ask them to put you on iData.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-04-2016

Do I just dial 202 (thanks for the quick reply)

MI5 · ‎08-04-2016

Yes, 202 from your o2 phone will put you through to CS.
The data tariff won't change until midnight though but you will be able to set up VVM tomorrow if you call today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-04-2016

Thank you for your help 😉

MI5 · ‎08-04-2016

No problem, enjoy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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