Can anyone help me with something....
I've an iphone 5 - I had O2 unlock it months ago, so I thought I would try out the EE 4g service in my area (chester). I got a PAYG sim card, loaded it up - but when in the phone, I never get 4G. I've done so much troubleshooting with EE its destroying me!
EE put it down to a faulty Iphone, so I went to the apple store on Tuesday, they looked into it and couldn't get 4G - so they swapped the handset - put the sim in and BINGO - 4G is there!! it works - hurrrayy!
Here's the nightmare, so on my way home from Manchester to Chester, I thought I better put my O2 sim back in, and as soon as it connected to the O2 network, a Carrier update came through.
Since then, guess what - no 4G - not matter how hard I try with the EE sim - it doesn't work. I've wiped the phone, I've even done a full restore and yet I still get the same problem.
I would guess that O2 carrier updates do something to the phone that wiping/restoring simply does not return carrier back to basics!!
Anyone else had this problem - anyone got any suggestions?
Reading the post again it does appear that the EE sim is working in the phone but not receiving a 4G signal?
If so, I guess it would need a carrier update from EE too?
I assume the iPhone should do this automatically for each sim inserted in the same way as android does?
The iPhone 5 for O2 only works with O2's 4G frequency band. It will never work with EE. The iPhone 5 that works on EE has a different chip inside to the one you get from O2. Annoying but true. Effect of early 4G technology. Not all 4G signals are the same. Later generation iPhones feature chips capable of all popular 4G frequencies and therefore work with multiple carriers.
Not according to the EE forum where a similar question was asked...
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