22-09-2023 19:02
I'm in a real pickle here and could really use some guidance. I recently bought a new iPhone and decided to transfer my ESIM card from my previous iPhone. Sounds easy, right? Well, it turned into a real headache.
So here's the deal: I tried the usual methods, like use auto-transfer and scanning the QR code, but no dice. My iPhone was having none of it. To make matters worse, when I went to the O2 branch, they successfully deactivated my old iPhone's ESIM, thinking that would solve the issue. Little did I know, I was heading for disaster.
After they deactivated my old phone's ESIM, I thought I was in the clear, but then the unthinkable happened. I couldn't activate my ESIM on my new phone! Both of my phones are now signal-less, and I'm stranded without navigation, unable to receive important verification codes – it's a total nightmare.
I'm reaching out to this community in desperation. Has anyone faced a similar issue, or does anyone have a solution? I'm at my wit's end here, and any advice or suggestions would be greatly appreciated. Please help me out – I'm seriously panicking! 😓
14-08-2024 07:50
14-08-2024 07:50
How did this get solved please ? I am facing teh same issue .
14-08-2024 09:21
14-08-2024 09:21
Answered here https://community.o2.co.uk/t5/Tech-Support/you-can-t-make-any-changes-on-this-page-at-the-moment-o2/...
Veritas Numquam Perit