Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Apple Watch - Error Code 08

Hi, I’m trying to setup an Airtime Plan on my new Apple Watch 10 but I’m getting the following error message: “We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, cal...

Apple Watch error 08 - 4 weeks and counting

Hi allI'm nearly 4 weeks in trying to get a cellular plan setup for my Apple Watch. Currently I'm stuck on error code 08. I have followed the forum support guides, spoke to 202 phone support over 10 times, 202 chats, cancellations, retention, sales, ...

Upgrade

Hello, I’m looking to upgrade my phone

Apple Watch

I would like to start by saying that the customer service I have received from O2 is the worst I've ever had!! Let me explain the problem.I was with Vodafone for 10+ years without many issues but the coverage in my area was very average. Friends of m...

Apple Watch Cellular Data stuck on 'Activating'

Hi there I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning. I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'. I called...

No connection on Apple watch

I just purchased a mobile plan for my Apple Watch Ultra 2…it all seems to have installed OK the watch app on the phone shows the mobile plan as o2 with an orange i next to it. The watch shows the mobile provider as o2 with a green tick but when the w...

phone colour ordered wrong

i ordered a phone but selected the wrong colour

Missing Apple Watch ordered

Dear customer, apologies, this parcel has been sent hack to the senders due to water damage on the tracking number *********Please contact them for further action.Many thanks. Yours sincerely, DHL eCommerce

order number

Hello, I ordered an iPad 13inch and it said my application was getting looked into and it would take 48hours, it’s now been 8 days or so and I haven’t heard anything [Mod edit: Please do not share personal details as your posts are visible to the pub...

Order hasn't arrived

I upgraded my phone last week and ordered the plug to go with it but I still haven't received the plug. I've tried to track it but it's not working

O2

Forum Posts