Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410822 Views
  • 4 replies
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Missing Apple Watch ordered

Dear customer, apologies, this parcel has been sent hack to the senders due to water damage on the tracking number *********Please contact them for further action.Many thanks. Yours sincerely, DHL eCommerce

Lisa1812 by Level 1: Joiner
  • 256 Views
  • 1 replies
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order number

Hello, I ordered an iPad 13inch and it said my application was getting looked into and it would take 48hours, it’s now been 8 days or so and I haven’t heard anything [Mod edit: Please do not share personal details as your posts are visible to the pub...

Millie20 by Level 1: Joiner
  • 406 Views
  • 2 replies
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Order hasn't arrived

I upgraded my phone last week and ordered the plug to go with it but I still haven't received the plug. I've tried to track it but it's not working

KatieK86 by Level 1: Joiner
  • 281 Views
  • 1 replies
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Added charge

Hi I have been charged an extra £9.99 and I have no idea what it is for 

Paige6 by Level 1: Joiner
  • 362 Views
  • 2 replies
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Transferring number to eSim

Hi, I cant transfer my phone number from my old iPhone 12 to my iPhone 16 pro eSim

ERH by Level 1: Joiner
  • 359 Views
  • 1 replies
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Phone

Can I change my phone I just place on order but I order rong phone 

2002 by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

iPhone migration - SIM to eSIM

For some reason my previous post regarding this was deleted - not sure why. I come here because I couldn't work out how to contact support directly. Long story short, got a new iPhone a few days ago and when migrating all data and settings the option...

marky9074 by Level 1: Joiner
  • 548 Views
  • 3 replies
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Setting up ESIM

I followed the steps to install my ESIM, but now when I go to mobile service on my phone it says Your SIM is not supported.

Lewis55 by Level 1: Joiner
  • 359 Views
  • 1 replies
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Customer service

Hi,I called Saturday to o2 costumer service to open my sim so I could use it abroad. I thought that everything would go smooth but it was not the case. I cannot make any calls or receive any calls from anyone.

Zohmez by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos