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Unmitigated Gall

Bambino
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Offer of a cheaper replacement? What about FREE????? 

https://9to5mac.com/2017/12/28/apple-temporarily-drops-price-of-iphone-battery-replacement-by-50-pro...

I DO NOT WORK FOR O2



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Cleoriff
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I think Apple need to get a grip. They admitted slowing down older iPhones and are now denying it was to encourage people to buy new devices.

They must think we 'came up the river on our bikes' Taking people for fools. Not even sure how a new battery (which you have to pay for) will resolve this issue at all?  Surely to speed them up you would need updates?..Evil

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MI5
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Here's the official Apple page https://www.apple.com/iphone-battery-and-performance/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Bambino
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The last paragraph of the statement reads: "At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted."

Well,  they did take it for granted, and only fessed up when they got their hand caught in the cookie jar. Now they try to make amends by offering customers battery upgrades, and charging them for the privilege! Unbelievable.

I DO NOT WORK FOR O2



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Cleoriff
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Just posting again to bring the topic back to it's original title.

Yes @Bambino they got caught out and had to apologise. Big deal....

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MI5
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@Cleoriff wrote:

Just posting again to bring the topic back to it's original title.


Same culprit again LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

Just posting again to bring the topic back to it's original title.


Same culprit again LOL


Yep. Time for a smacked wrist I think...Happy Dance

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MI5
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or a size 9 up the jacksy !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
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@Cleoriff @MI5

 

In my defence, I attached a screenshot showing what I had typed. Did you see a "Subject" line there anywhere? 

 

No. 

 

But you saw a prompt to load an image, in Mobile Version. 

 

Success, I think. 

 

And I have changed the subject back again, so CryDon't know

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MI5
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Always an excuse Rolleys Dance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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