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Unlocking

Anonymous
Not applicable
Contacted O2 to get my old iPhone unlocked, was told I was going to receive a tx within 7days to let me know it's done. Over a week now & no tx. Can't get through to anyone so is there another way I can find out it's unlocked? I have no sim to try it though! Many Thanks
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MI5
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Help thread here btw https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Plug it into itunes.
You get an email to tell you it's done, not a text these days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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MI5
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Help thread here btw https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 10
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Anonymous
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If it's been processed then a quick connect to iTunes will let you know
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Anonymous
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Thank you for your help, I'm not very up to date with all this!
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MI5
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Good luck slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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@Anonymous
If it's been processed then a quick connect to iTunes will let you know

 

@MI5

Plug it into itunes.You get an email to tell you it's done, not a text these days.

-----

Wonder why this important info is not given by 02 reps when advising on the iPhone unlocking procedure?

 

I'd be like @Anonymous wating for the text to arrive! Smiley Mad

 

Good job you were able to link to your Unlocking An O2 Phone To Use A Different SIM Card post.

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MI5
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That's why we're here wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 10
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Anonymous
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Happy to help!
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Cleoriff
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Also @Anonymous....often O2 advisors refer people to this forum for advice. wink

Veritas Numquam Perit

Girl in a jacket
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