Solved: Turn off answerphone

Anonymous · ‎03-03-2017

Tried calling but wait times 30 mins + I want to turn off answerphone now

Curr946 · ‎03-03-2017

Customer services first need to cancel the automated divert override. This then allows you to use voicemail if you want, or not.

You can try to cancel using these codes, but if memory serves me correctly, these wont work until CS remove the override from your account.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Current Phone: Sony Xperia XZ Premium

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Anonymous · ‎03-03-2017

Quick search finds this

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-to-turn-off-the-voicemail/td-p/434480

Curr946 · ‎03-03-2017

Customer services first need to cancel the automated divert override. This then allows you to use voicemail if you want, or not.

You can try to cancel using these codes, but if memory serves me correctly, these wont work until CS remove the override from your account.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Current Phone: Sony Xperia XZ Premium

MI5 · ‎03-03-2017

Community help thread for VM here https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎03-03-2017

@Curr946 wrote:
Customer services first need to cancel the automated divert override. This then allows you to use voicemail if you want, or not.

You can try to cancel using these codes, but if memory serves me correctly, these wont work until CS remove the override from your account.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

All gsm codes can be cancelled by the user using your link no need for customer services intervention

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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Anonymous · ‎03-03-2017

As far as I'm aware you just text a code listed in either of the links (Myself and MI5) and bob's your uncle?

O2

Turn off answerphone

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Transfer sim to new phone

voicemail notification

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Data Plan