Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Posts: 88,147
Topics: 532
Solutions: 11,377
Registered: ‎04-04-2012

Re: Unlocking iphone

I fully understand the historical reasons when networks heavily subsidised handsets to sell contracts, but in this current environment where every customer on every network pays full price or more it is completely pointless and frustrating for the customer.
If ThreeUK can contract unlocked phones, why can't everyone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: Unlocking iphone

Hey @Emma232 did you find out if the phone was already unlocked or not? 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

MrV
Level 1: Joiner
Posts: 1
Registered: ‎12-08-2018

Re: Unlocking iphone

I know Iphone X are unlatched from MPD as it is a third partie distributor. 

Posts: 88,147
Topics: 532
Solutions: 11,377
Registered: ‎04-04-2012

Re: Unlocking iphone

All O2 phones are now sold unlocked and it's completely free to get any older O2 phone unlocked too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)