Unlocking Iphone 5s bought from CPW for other network locked to O2

[Anonymous]

I have been a victim of of Carphone Warehouse malpractice of unlocking the Iphone 5s to first sim. I'm starting this thread to gather support to get O2 to help victims out there to help unlock their 5s.

A bit of background

As soon as my 5s was locked to O2, I had contacted Apple, CPW, Vodafone (my actual provider). All of them asked me to talk to O2 as only the "carrier" that my phone is locked to, can unlock it. 

O2 Gurus advised me to get a Pay & Go sim, top it up with at least £15, which I did with £20. It had also been escalated to Escalation team who contradicted O2 Guru saying that no iphone 5s is unlocked at this point whereas they had done in some O2 Refresh cases. All the customers have to do is pay in full of the contract.

What I need of you

Just the victims, with the positive mindset to achieve the common goal - Unlock your Iphones 5c/5s so that we can lodge a formal complain to the CEO as the chains of command, has clearly broken and this is a big reputational issue to O2.

Negative comments, if you have, please spare us from them as this is a positive environment for the greater good.

Thank you for your support and if you want to email me rather than post, please do so at (edited)

[Anonymous]

Come on guys stop feeding.

Lets keep civil.

[Anonymous]

Strictly an X-Factor fan myself.

[MI5]

That comes later......
Sam Bailey FTW !!!!

[Anonymous]

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@Anonymous wrote:

Strictly an X-Factor fan myself.

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will be watching x factor too

and SAM BAILEY definitely FTW!

[Anonymous]

At last we agree 😉

[MI5]

YAY !!!!
But seriously - we're just trying to steer you in the right direction - Hope you get sorted soon......

[Anonymous]

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@Anonymous wrote:

At last we agree 😉

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On something, yes we do

[Anonymous]

Cheers...I know I have to wait it out.

[Anonymous]

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@MI5 wrote:
YAY !!!!
But seriously - we're just trying to steer you in the right direction - Hope you get sorted soon......

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Must be very frustrating for the OP, but we can hope it will get sorted soon...

[Anonymous]

DeanVincent

on ‎07-12-2013 19:17

If you have better things to do tonight then why are you here?

Lol, that's a good point mate. Forum header clearly said for victims only. Cant be bothered to respond to any negativity mate.

Negative energy will run out at one point. Positive will thrive. I'll focus on what's next.

Here's some positive from O2 website (not sure how far they go, but I appreciate the attempt):

"If you can’t find what you’re looking for or are unhappy with any part of our service, please tell us. Your complaints give us a chance to put things right and also means we can improve our service to you and our customers in future."

[Anonymous]

If you have better things to do tonight then why are you here?

Lol, that's a good point mate. Forum header clearly said for victims only. Cant be bothered to respond to any negativity mate.

Negative energy will run out at one point. Positive will thrive. I'll focus on what's next.

Here's some positive from O2 website (not sure how far they go, but I appreciate the attempt):

"If you can’t find what you’re looking for or are unhappy with any part of our service, please tell us. Your complaints give us a chance to put things right and also means we can improve our service to you and our customers in future."