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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9071 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382216 Views
  • 4 replies
  • 0 kudos

Resolved! Software Update

Can anybody help? My iphone informed me that there was a software update available so i activated the download and left it to do whatever it needed to do, just as i normally do, now i,m stuck on a screen and can,t do anything with it. When i switch o...

Anonymous by Not applicable
  • 3603 Views
  • 2 replies
  • 0 kudos

FAQs: Apple iOS Devices (iPhone, iPad, etc.)

Hi there, If you're new to the community, welcome! Take a look at our handy guide below: What's the O2 community and how to get started Need some help with your Apple device? Here are some links answering the most commonly asked questions: From the c...

Toby by Former Staff
  • 41320 Views
  • 0 replies
  • 7 kudos

Answering a call on my iPad

Can anybody help please. Using TU on my iPad for texts and making calls which is brilliant, but I don't seem able to answer an incoming call with the same device.I must be missing something so simple I feel a bit silly ;(Many thanks for any helpKath

Anonymous by Not applicable
  • 2456 Views
  • 0 replies
  • 0 kudos

Resolved! Going abroad

My daughter is in Germany on an exchange trip with her school for one week, I am worried she will run up an expensive bill ringing and texting people back here in England and also her school friends that are staying in other homes in Germany. What is...

Anonymous by Not applicable
  • 6129 Views
  • 19 replies
  • 0 kudos

Resolved! Strange Visual Voicemail Issue

My wife and I joined O2 a couple of months ago through the Carphone Warehouse both with iPhone 5 handsets. To date mine has been fine but my wife has had a very minor issue that whilst it doesn’t effect day to day operation of the phone it is just an...

Anonymous by Not applicable
  • 4562 Views
  • 4 replies
  • 0 kudos

Resolved! Tiscali/Talk Talk Wi-fi

Hi, I hope someone can help me!! I have just purchased the 5S and I have no problems receiving or sending e-mails, other than I am at home and wi-fi is switched on on my handset, then i can only receive e-mails. Any e-mails that I send states " canno...

Anonymous by Not applicable
  • 3570 Views
  • 2 replies
  • 0 kudos

Resolved! Dead pixel

Hi allI have mentioned yesterday that I have a dead pixel on my 5s screen I have booked an app with someone from the Genius Bar for MondayThe question is, if the apple store replaces my phone what will happen to the one I have now?I am on refresh so ...

Anonymous by Not applicable
  • 6098 Views
  • 19 replies
  • 0 kudos

Resolved! Cant connect my iPhone to my home Wi fi ? Hel please ?

I bought this iphone on ebay, and just can't seem to be able to connect it to my home wi fi. I have triedeverything I know, but to no effect. Could anyone give meabit of help please, Much appreciated ! Thanks.

Anonymous by Not applicable
  • 6550 Views
  • 9 replies
  • 0 kudos

Resolved! How to unlock iphone5?

Hi, The customer service team is saying that my security details are wrong on their site so i have to update it first. But all my details are correct and security checks were done initially when the contract was started. Don't know what to do now. Pl...

Anonymous by Not applicable
  • 4009 Views
  • 6 replies
  • 0 kudos

Resolved! Finally got 4G, but data suddenly through the roof?

Hi guys O2 switched on 4G in Newcastle yesterday, and it's pretty cool speedwise. Finally! But suddenly there's been a surge in my data usage for no apparent reason? Last month, I kept wifi switched off as an experiment to see how much data I would u...

Shish by Level 2: Apprentice
  • 4751 Views
  • 7 replies
  • 0 kudos