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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9598 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383242 Views
  • 4 replies
  • 0 kudos

Resolved! Short numbers & Voicemail issue

First of all the numbers 202, 1760, 1750...basically any short number except 901 (voicemail) doesn't work on my iPhone 5s..they have never worked from the very beginning since I had this phone And speaking of voicemail, my visual voicemail doesn't wo...

Anonymous by Not applicable
  • 3862 Views
  • 5 replies
  • 0 kudos

Resolved! Iphone charges at 35p for 160+ character texts and group texts

I've just been sent a bill for £52 for a group text that my daughter sent on her ipHone 4. Having phoned o2 it would appear that the following are considered as MMS and not SMS and charged at 35p: 1) Group texts (4+ people)2) Texts more than 160 char...

Anonymous by Not applicable
  • 10763 Views
  • 31 replies
  • 1 kudos

Speedtest app uses high amounts of data on 4g

Today being the fiorst day I ventured into 4g coverage did a few speedtests 7 of them on the speedtest.net app was not expecting an average of 27.57mb to be used each test. 193mb in total (none done since I reset my counter last month). Tests were do...

adamtemp64 by Level 66: Unequalled
  • 4983 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone 5S signal and Wifi issues

I have upgraded from an iPhone4S to an iPhone 5S recently. First thing I notice is that I can't get the same wifi signal within my own house. If I happen to be more than about 5 metres away from my access point the wifi drops to zero and I can't use ...

Anonymous by Not applicable
  • 9141 Views
  • 2 replies
  • 0 kudos

Resolved! o2 travel

hiwhat is o2 travel?I have noticed I have o2 travel free with my contract

Anonymous by Not applicable
  • 6149 Views
  • 8 replies
  • 0 kudos

Resolved! No 3G DATA CONNECTION ON IPHONE 5S

Set up iphone on Monday, upgraded from 4S. Did sim swap. Wfi and voice calls fine but no 3g connection. Have tried soft boot and hard boot. All settings are on. Have reset phone , network settings and still no joy. Any suggestions?

Anonymous by Not applicable
  • 34862 Views
  • 15 replies
  • 0 kudos

Resolved! iPhone

Can a iPhone 4 in the UK text an iPhone 4 in the USA for free?? Help.

Anonymous by Not applicable
  • 2904 Views
  • 2 replies
  • 0 kudos

Resolved! Software Update

Can anybody help? My iphone informed me that there was a software update available so i activated the download and left it to do whatever it needed to do, just as i normally do, now i,m stuck on a screen and can,t do anything with it. When i switch o...

Anonymous by Not applicable
  • 3630 Views
  • 2 replies
  • 0 kudos

FAQs: Apple iOS Devices (iPhone, iPad, etc.)

Hi there, If you're new to the community, welcome! Take a look at our handy guide below: What's the O2 community and how to get started Need some help with your Apple device? Here are some links answering the most commonly asked questions: From the c...

Toby by Former Staff
  • 41337 Views
  • 0 replies
  • 7 kudos

Answering a call on my iPad

Can anybody help please. Using TU on my iPad for texts and making calls which is brilliant, but I don't seem able to answer an incoming call with the same device.I must be missing something so simple I feel a bit silly ;(Many thanks for any helpKath

Anonymous by Not applicable
  • 2474 Views
  • 0 replies
  • 0 kudos